My furnace dies on me a week ago at night. I Called a local company and managed to get the furnace up temporary. The estimate for the repair is high and with the worry that other parts of the furnace might be failing in a year or two I decided to get a new one. Reading reviews here at HomeStars and found Spring Home. Spring Home is not totally new to me as I pass by their company on Warden every day when I go to work. I feel strange to see there are so many good reviews about them and all of them are with a score of 10. I called Cy and wanted to gather information about the furnace they carry. Cy was very patient regardless I was calling him late at night. Cy came to my house the next morning and explained everything to me in detail without rushing me to close the deal. The installation was scheduled after Christmas and now I have a new furnace. Now I know why they have so many positive reviews here at HomeStars. Reason is simple – they really deserve it. Cy is professional and knowledgeable. George calls me proactively to address my concerns. The installers are polite with smiley faces all the time. They take the time to do the job right and clean up the work areas afterward. The amazing part is that they have a post-installation questionnaire for me. To my surprise, Cy gave me a follow up call the next day after the installation. This shows Spring Home care about their business and their customers.
- Approximate cost of services:
- $5,000.00
- Company Response
Hi Freddie, Thank you for the positive review. Now you and the family have the peace of mind that the furnace will keep you guys warm for many more winters. Take care and all the best in 2011!.