Spring Home Heating & Cooling Systems Inc

I found myself over-researching A/C's and getting so many quotes and models, I was thoroughly confused. After speaking with Spring Home, it was the one company I was comfortable with both the sales contact (Cy) and the installers seemed reputable and would do a good job. So I pulled the trigger on the major expense of an A/C install with Spring Home, and have no regrets.

Cy (sales consultant) was very knowledgable and responsive. He knows the product, and he comes across genuinely (not something you can fake). He didn't try to sell me anything I didn't need, he wasn't pushy, and actually came to the house to finalize the quote, and ensured there'd be no surprises on the day of the install.

The installation was very professionally done, and I have no qualms with the install. They even extended the pipe used for the furnace combustion out to the exterior of the home for no extra charge. Everything was tested and ensured to work before leaving. The installers were neat, used drop clothes wherever they walked indoors, and even asked for a broom to sweep up after! The only small negative was that the install was much later than I thought, and I didn't receive a call/update until I called, but I was updated immediately after calling Cy. A small negative, which all in all isn't a big deal, but prevents me from giving a 10.

In summary, Spring Home isn't a huge premium above the cheapest installers out there. And when you compare what you get --
- decent warranty protection (more than the std 1 year labour)
- 24hr emergency service
- honesty in talking to Cy
this made the decision easier, which is important when it involves thousands of dollars.

A/C has performed well over the past month, during the recent heat wave and have no complaints.

I highly recommend them.