Full electrification of hvac and water heating
I had an old furnace, a/c and gas hot water heater. With Spring Homes hard work, I updated to a Mitsubishi Zuba heat pump and AO Smith Heat Pump Water Heater.
Sean came to the house and listened to my goals, gave me some ideas and put together a quote. It was not the lowest quote I got out of 4 I sought from a variety of hvac companies, but it was clear to me that Sean had the best grasp of the federal loan program I was working with and the options available. He based his advice on recent knowledge of Mitsubishis equipment, what my energy audit had shown and how to put together a system that would meet my goals (full electrification on 100 amp service). He was the only one of the 4 that really wanted to see the energy audit results before finalizing his quote. That told me a lot.
Stephen, David and Quang made it happen at install time. No project ever goes exactly the way you plan it. There are always surprises and challenges. The key for me is how people deal with those surprises and challenges. The installers did a great job. Excellent communication. They left the job site as clean as possible and there were no surprises for me.
Sean and the office staff were available by email, text and phone to field questions. Everybody I dealt with was reasonable and forthright.
In a nutshell, the Spring Home crew knew what they were doing, did what they said theyd do and charged a reasonable amount of money for it. Ive been around trades all my life and I was really impressed with this company. Good job. Dont hesitate to give them a call.
- Approximate cost of services:
- $30,000.00
- Company Response
Thank you so much for your detailed and kind review! We’re thrilled to hear about your positive experience with Spring Home and the recent installation of your Mitsubishi Zuba heat pump and AO Smith Heat Pump Water Heater.
It’s wonderful to know that Sean’s expertise and thorough understanding of the federal loan program and recent equipment options were beneficial to you. We strive to provide tailored solutions that align with our customers' goals, and we’re glad to hear that Sean’s approach stood out among the quotes you received.
We’re also pleased to hear that Stephen, David, and Quang managed the installation smoothly and professionally, handling any challenges that arose with excellent communication and care. Our team takes great pride in maintaining a clean job site and ensuring that every detail is attended to, so your feedback on this is greatly appreciated.
Your satisfaction with our service and the value you found in our work mean a lot to us. We’re grateful for your recommendation and are here if you have any future needs or questions.
Thank you once again for your trust and for sharing your experience with Spring Home Heating & Cooling Systems Inc. All the best!