Arpi's Industries Ltd

Arpis did our duct cleaning in our new house. They arrived on time and did the job for the estimated cost. The previous owners of the house were pet owners and the duct cleaning definitely helped with the allergy symptoms.

ARPI's were recommended to us by a number of different people and their online reputation sounded great. However, when they arrived to remove our old furnace and install the new one they openly complained about the weight of the furnace. Following the installation I found three serious oversights: the new chimney outlet was not fastened to the chimney stack; an old cold air return was left unsealed; and they had cut through our cable television line. They very reluctantly repaired the issues and begrudgingly gave us a 10% discount.

We were very pleased with the Arpi's people; start to finish. From the sales representative, in their ability to get the install done as promised as well as the efficiency and professionalism of the installers. I decided after getting multiple quotes on who to have do the upgrade and prior to making the final decision to call Arpi's for a quote. They were professional, organized on clear detailed quote and came in as the lowest bid which made it a very simple decision. We are also very pleased with the functionality and the steady warmth of the furnace. Highly recommend to anyone that would be looking to upgrade their furnace. They say in business there are 3 components, Quality, Price & Service; pick 2 you really want. In this case it is as close to getting 3 as I have ever seen.

Great Service. Completely satisfied. The gentleman was quick and sufficient. Suggested a few things we can do to help, i.e. Purchasing a lifetime filter. Didn't leave any debris behind. Cleaned up after himslef.
I work for the insurance brokerage that Arpi's deal with. I will Always come back to them for service.

Had a mid efficiency furnace installed and a humidifier. The boys came on time, and cleaned up efficiently. Had to come back one more day to complete the job, but we had heat, so it was no problem.

just bought a new home in / near calgary with a very large high efficientcy furnace filter and had such a diffucult time finding one none of the home improvent stores had them , after calling a few other places we tried arpis were they we able to help right away they knew very well what we needed and got 2 new filters from them at a resonable price

Incorrect installation, leaking humidifier, another day and a half to rip it out and re-install. Leaking exhaust pipe, screeching noise from the furnace, humidifier still not working now, it goes on and on. Company has never returned calls & has zero customer service or accountability. The sales guy was completely dishonest to me before I bought and his daddy is the manager of the residential department, so no repercussions there. Grossly overpriced and deceitful. When installers were doing to opposite of what the sales guy said they would I was told 'what do you expect from a salesman?'

Responded quickly to our emergency of a burst pipe between floors. Diagnosed the source and minimized the amount of invasive hole cutting needed. Price for callout was very reasonable with most of the expense for repairing and painting the ceiling drywall. Professional service provided in a courteous manner.