Air Solutions

Heating & Air Conditioning
Whitby ON L1N 2B7
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Reviews by rating (past 12 months)

Reviews for Air Solutions

Average customer rating:
6.1 10 (39 reviews)

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Jon
Jon
1 review WHITBY, ON
10/10

Fireplace and Stone mantle

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

After searching for close to 6 months, we decided to go with Air Solutions for a full renovation of our fireplace. Air Solutions fireplace showroom was by far the nicest and provided a vast selection of stone mantles and fireplaces. Our sales person was extremely helpful in finding the right product and always made sure to keep us informed during the month long construction period. I would highly recommend Air Solutions. Jon

Approximate cost of services:
$9,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you Jon for the review. We appreciate you taking the time to highlight your experience with Air Solutions. We look forward to doing business again with you in the future.

Liann in Oshawa
Liann in Oshawa
1 review Oshawa, ON
0/10

New Air conditioner and Furnace

Would not recommend this company to anyone. They have caused nothing but problems. Everytime they come to our house they have to return multiple times because something has been screwed up. Customer Service is terribly lacking and they don't seem to care. I had no choice today but to file a formal complaint against this company as nothing was resolved.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

We certainly apologized for accidentally leaving the furnace on during the last maintenance service. A refund for that service was also provide to you. Please contact us if there is anything else we could do.

Isaac
Isaac
1 review WHITBY, ON
10/10

A/C repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My A/C broke during the heat wave ~ I had two companies come in and quickly suggesting that I replace my six year old AC...So I finally placed a call to Air Solutions to get a third opinion. The technician was very polite, quietly worked for about an hour then came out to explain that the unit was now fixed!! I was shocked but delighted. The A/C has been working for more than two months, so I want to take the time to thank Air Solutions team for their honesty and great customer service. I would definitely refer this company to anyone! Isaac

Approximate cost of services:
$150.00
0 of 1 people found this review helpful.
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Company Response

It was a pleasure servicing you. Thank you for the feedback!

Ray in North york
Ray in North york
1 review North York, ON
0/10

Carrier Air Conditioner and Furnance

Beware - company does not honour warranty and service plans. Would not recommend this company to anyone! Giving us the run around and will be filing a formal complaint.

Thought we were buying a premium product and parts and labour warranty to be worry free. Now we are air conditioner free in the middle of the summer!

Approximate cost of services:
$8,000.00
3 of 3 people found this review helpful.
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Company Response

We apologize for your dissatisfaction with Air Solutions unfortunately we were unaware of your concerns as you have not directed your complaint to the office.Please feel free to contact us for assistance.

C
C
5 reviews Scarborough, ON
10/10

Air Conditioner Installation

After calling several companies for quotes on installation of an A/C unit for my 15,00 sq ft. home. I came upon Air Solutions which offered me a very competitve pricing, plus all the knowledge and professional service that I did not receive from the other companies. I was assured the installation will be performed with licensed technicians and they offered warranties that the other HVAC companies couldn't. I was also offered a deferred payment plan, which really assisted with the cost, because my home was a new build and the costs associated wtih moving into a new home were escalating. The deferred payment really helped out.

I would recommend this HVAC company to any person looking for an A/C installation.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for your patronage, we look forward to assisting you again in the future.

Rob & Cathy in Oshawa
Rob & Cathy in Oshawa
2 reviews Oshawa, ON
0/10

Replace fireplace from wood burning to gas

Poor work ethics
Left waiting day after day for workman to show up and he didn't
Poor quality
Not satisfied with work to fix the bad work
Would never recommend the company to anyone....

Approximate cost of services:
$0.00
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Company Response

Air Solutions takes pride in providing their clientele with quality workmanship and customer service. We would certainly like the opportunity to address your concerns, please call the office at your earliest convenience; we would be more than happy to assist you in finding resolution.

Kenneth Lam
Kenneth Lam
1 review Ajax, ON
10/10

Furnace

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We bought a new carrier furnace from air solutions. They were referred by a neighbour. Very tidy and new system works great. The technician's were very helpful in explaining the operation of our new equipment and explaining how to maintain it.

Approximate cost of services:
$0.00
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Company Response

Thank you for your kind words. It was a pleasure to have assisted you. Please call the office and mention your neighbors name; there is a referral cheque that needs to be processed. Thank you again!

Brant
Brant
1 review WHITBY, ON
10/10

Furnace/Air Conditioner Service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Friendly office staff, knowledgable technicians. We have used them several times since we moved to Whitby 3 years ago. We called them the first summer we moved into our new home when our "new" air conditioner had broken in the middle of a heat wave; the technician was out working on our air conditioner at 9pm and didn't leave until he had it going. Since then we have called them back every year to service both our furnace and air conditioner. We are looking at replacement in the near future. We recommend Air Solutions to all our neighbours.

Approximate cost of services:
$0.00
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Company Response

Our service team is thankful your patronage. We are glad that we left a lasting impression. Thank you for your kind words.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Air Solutions

Air Solutions helps bring more comfort to our customers’ homes by providing them with high quality Cooling and Heating products and services. Our core offerings include: Gas Furnaces, Air Conditioning, Tankless Instant Water Heaters, Designer Gas Fireplaces, and equipment Repairs and Services. Our teams possess technical excellence and a great ...
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