Superior Air Duct Cleaning

Duct Cleaning
Mississauga ON L5A 3K6
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Duct Cleaning
Superior Air Duct Cleaning
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Reviews for Superior Air Duct Cleaning

Average customer rating:
9.8 10 (149 reviews)

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Margaret00
Margaret00
7 reviews Mississauga, ON
10/10

Superior did a superior job!

Hi, I saw this company doing a job at a house near me and so I went up to the door and asked how they did. The lady told me that she was very happy with them and so I decided to call and give them a try.
Long and short of it is this, the guy called and told me he was on his way, arrived when he was suppose to. Nuno came in and set up immediately, then explained everything he was going to do, and went right to it.
He also advised me to crate my cats so they wouldn't panic. (smart move)
I couldn't have had a more polite, courteous young man, he did a very thorough job, then cleaned up and left. He also showed me a filter that I should have been changing but had no idea.
I would hire these guys back in a heartbeat. Yes, they cost more than the fly by night "so called duct cleaners" that call and harass us, but in my opinion, in MOST cases... you get what you pay for. I was Leary to contact any duct cleaning company, but after speaking to the other person, I felt confident that they would do a good job, and I was NOT disappointed.

Approximate cost of services:
$339.00
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Company Response

Hi Margaret,

Thank you so much for your review. I think there are many people out there with similar hesitations when contacting a duct cleaning company due to the over saturation of heavy solicitation the public gets from poorly operated companies. Referrals and/or online reviews are a great way to get leads to professional contactors and we are glad you decided to hire us. We are also very glad that you decided to take the time out of your busy schedule to share with everyone your experience. Its from reviews like yours that potential new customers get a good sense of the type of company we are as a whole. Thanks again for the wonderful review and we wish you a safe and happy holiday season.

Koush
Koush
13 reviews Toronto, ON
10/10

Duct and Dryer Vent Cleaning

Luke and Nuno were courteous, professional and very knowledgeable. They also offered some great advice and information regarding my humidifier and furnace configuration. They were very thorough with respect to the services performed and explained the entire process.

It seems like there are a lot of people in the duct cleaning business but clearly Superior is a cut above the rest, highly recommended!

Approximate cost of services:
$300.00
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Company Response

Hi Koush,

Thank you very much for your review on our service. With Luke and Nuno you received over 30 years of combined experience in the industry so its no surprise you found them informative. We make every effort to educate our customers at each and every service call. Most people live too busy of lives to be experts in their HVAC systems and that's where we come in. We make sure at the very least, that you understand maintenance to keep your systems working efficiently and most importantly, safely. Once again thank you for your review and we hope to see you again in the years to come.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Great Professional Service

We've had other duct cleaning over the years and, they don't compare to this service. Nuno was very professional and called me ahead of time to give me a rough estimate of when he will be coming. He came on time and got right to it with a great attitude! He was explaining everything as he got prepared. He put mats down everywhere on the stairs for walking and, plastic corner protectors so the hose doesn't chip the paint (talk about detail!)
He had me accompany him everywhere to lay down the magnets on all the registers and then off he went to finish the job. He cleaned up everything at the end. Main thing there was no hidden charges either (I tend to worry about those)
Definitely would recommend this company!

Approximate cost of services:
$310.00
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Company Response

Hello,

Thank you for your review and the time you put aside to write it. Reviews such as yours really demonstrate how the values we instill in our technicians really do follow them into the service field. At the core we are a high attention to detail and customer service orientated Air Duct Cleaning Company. We have two goals in mind when we arrive at a customers home. 1. Provide the best possible service available. 2. Make sure we do it with the upmost importance on Care for the Customers property. This is evident in reviews such as yours. Thank you once again on the kind review and we look forward to seeing you again in a few years.

Manvir in Toronto
Manvir in Toronto
1 review Toronto, ON
10/10

Best duct cleaning ever

Been a customer For 14 years now best service ever given the on site specialist are highly educated and do not just care about doing the job and leaving they actually like to communicate with you and explain to you the process. Also every single worker with the company are the best people you could ever meet it's always surprising how nice they are to you the customer. I always recommend this place to anyone who ask there are zero negatives to this companies experience

Approximate cost of services:
$240.00
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Company Response

WE appreciate you sharing your experience with our company and yes we do pride ourselves in having the best staff in the business. They not only perform an exceptional service but they are friendly and take the time to educate the customer about their HVAC system.

Hung from Mississauga
Hung from Mississauga
3 reviews Mississauga, ON
10/10

Duct cleaning after renovation

I had the crew from Superior Air Duct Cleaning clean my ducts after a large renovation. The team arrived on time as scheduled. They were friendly, knowledgeable and answered all the questions I had. They did a fantastic job and even showed my pictures of the before and after. I highly recommend this company.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Hung,
Thank you kindly for the feedback regarding your service experience with our staff. We are glad that we met your expectations and look forward to servicing you as a customer in the future. Have a wonderful day and enjoy the rest of the summer.

RJ
RJ
3 reviews Nobleton, ON
10/10

45 yr old duct cleaning

Our ducts had never been cleaned in over 40yrs and wanted a company that could handle this situation. Superior Air Duct Cleaning was the wise choice. They arrived on the date and the time promised and they did it with enthusiasm and courtesy beyond expectations. We were fortunate to have Helder and Nester complete the work. I cannot say enough about Helders attention to detail. Right from the start he was courteous and I had a good feeling that we were being taken care of properly. He showed incredible consideration for the property and the work that had to be performed. He kindly explained right from his introduction as to what he and Nester were going to do. It was evident that Helder wanted to create a long term relationship with his customer and that we were not just "another job". If you have become hesitant about getting a duct cleaning company out of fear of being ripped off, do not worry with Superior.... you will have wished you called them sooner. There is no doubt in my mind that I will not only use them again, but will tell others about their "Superior" work ethic!k

Approximate cost of services:
$367.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We appreciate you taking the time to share your experience with us and other potential customers. We strive to be professional in our services and we only employee honest and hard working people. It is our goal to be the leaders in this industry and though reviews it shows us whether were on the right track, so we greatly appreciate this and all other reviews of our services rendered.

Kathleen Meyers-Higashi in
Kathleen Meyers-Higashi in
1 review Mississauga, ON
10/10

House duct cleaning

Once again a wonderful experience with this company!!! They are very professional and very very clean. I would highly recommend this company, in fact, I will be spreading the word around the neighborhood because it is hard to find this kind of service. Thank you Superior!!!!

Approximate cost of services:
$320.00
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Company Response

Hi Kathleen,

Its a wonderful experience to be able to read review such as yours in a service company. It shows that all the training and business ethics we instil in our technicians is shown in the work field. We have a wonderful company moral and its made better when we share these reviews with out staff. Thank you for your review and any referrals you may have made to date.

Have a wonderful day and we look forward to seeing you again in the years to come.

Nancy N in Mississauga
Nancy N in Mississauga
1 review Mississauga, ON
10/10

Post Reno - air and dryer lint duct cleaning

We had our ducts cleaned today by Superior Air duct cleaning and are totally satisfied with the work. The specialists Jeff and Eric who came over were very professional. They took the time to explain to me how the whole process worked and even walk through after the work is completed as to what exactly they did along with showing us some pics of before and after. I am totally satisfied and highly recommend this company.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Nancy,

We appreciate you taking the time to share with potential future customers your experience with our staff. Jeff and Eric are a great team and have been steadily working together for about a year and a half now. Making sure you understand what we are doing is a very important part of our service. This is because if you ever use another company again, we want you to make sure that you know what a professional service is. This will avoid customers being taken advantage of by poorly operated companies; and in this industry there are no shortage of them. Thanks again for the review and we hope to see you again in the future.

Pat in Milton
Pat in Milton
1 review Milton, ON
10/10

air duct cleaning

They showed up on time. Took the time to explain everything and issues they found. Took pictures to show me how bad it was. They also disinfectied the ducts that was great. Very nice to work with. Thanks again guys great job.

Approximate cost of services:
$290.00
1 of 1 people found this review helpful.
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Company Response

Hi Pat,

Thank you for your review. As always it seems that our staff are out on the field delivery exactly what we advertise. Professional, courteous and educated technicians delivery quality air duct cleaning services. Before and after pictures are always available to customers that request them. We have nothing to hide with what we do and are more than happy to accommodate customer requests. Thanks again for the review and we hope to see you again in the years to come.

Shui @ Markham
S. .
1 review Markham, ON
10/10

Air Duct Cleaning

You get what you pay for! I've hired cheaper companies in the past and while they got the job done, they did not leave an impression. I have already forgotten their names. Jeff and Eric, however, were very pleasant and professional and were extremely thorough. Jeff took the time to explain what he was doing, why he was doing it, and his recommendations for ongoing maintenance. Jeff and Eric were very considerate during his visit to my home. Jeff moved his vehicle, angling it so that I wouldn't smell their compressor (I have an extremely heightened sense of smell) and Eric went around vacuuming the debris that was left behind during the process. Maybe this is standard practice, but it's the first time any company that I have encountered that have done that. The Admin staff (Mark and Steve) were also very professional and courteous. I'd recommend these guys to anyone looking to hire clean air specialists.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello,

Thank you so much for your review. I am glad to hear that we left an impression on you. We tend to get that a lot from people that do regular duct cleanings. Makes us wonder what others are doing out there.... Although our rates are not as attractive as your evening telemarketers or groupon specials, we are very competitively priced within the certified air duct cleaning industry. Once again thank you kindly for your review and we hope to see you again in the future. Always remember that you do get a discount on future services once you are in our system. Have a great day!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Superior Air Duct Cleaning

Providing the GTA with the best certified services in Air Duct Cleaning and Indoor Air Quality related products and services. Full written guarantees on all of our products and services.

CATEGORIES
Duct Cleaning
PRODUCTS
WE provide filter replacements for any furnace, humidifier or air cleaner ever manufactured as well as upgraded filtration units and central humidifers.
SERVICES
Providing top quality duct cleaning services in: Residential and commercial HVAC systems, dryer exhausts, kitchen exhausts, bathroom exhausts, make up air systems, slab coil units, vacuum extraction systems and much more. Please contact us to find out more.
BRANDS
We carry only quality brands such as Honeywell, April Aire, General Aire, Amair Care, Dustfree and more....
SPECIALITIES
We are a company specializing in performing thorough and efficient cleanings of HVAC and other duct systems with a strong emphasis on customer relationships from start to finish.
WEBSITE
http://www.superioradc.com
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
7
RETURN POLICY
We accept Visa, MasterCard, Debit, personal and business cheques as well as cash.
PAYMENT METHOD
We are a NADCA (HVAC Inspection Maintenance and Restoration Association) certfied company with trained ASCS (Air System Cleaning Specialists) on staff
LICENSES
We are members of NADCA, the Better Business Bureau and the Indoor Air Quality Association.
MEMBERSHIPS
We are fully Insured and Bonded up to $1,000,000 of Liability coverage. Proof available upon request
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
We are fully Insured and Bonded up to $2,000,000 of Liability coverage. Proof available upon request
BONDED
Yes
PROJECT RATE
WE provide written agreements for Residential and commercial applications at no charge.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We provide a written 30 day guarantee on all of our services with upon completion of service.
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