- Approximate cost of services:
- $300.00
- Company Response
Hi Faris,
Thank you for your review. Short, sweet and to the point. We love it and hope to see you in the future on your next service with us! Have a great day!!
Hi Faris,
Thank you for your review. Short, sweet and to the point. We love it and hope to see you in the future on your next service with us! Have a great day!!
Hi Ana,
Thank you for your review. Punctuality is very important to us as we know that our customers live very busy lives. We always make sure not to overschedule workloads for our techs in order for them to have plenty of time to perform thorough services and reach their next appointments on time. I can honestly say that over 95% of our appointments go through on time within their scheduled time slots. Its nice to know that our customers notice some of the extra steps that we put forward in a home to make sure the job is done right. We love to give as much feedback as possible so that you understand your systems and can run them more efficiently and most importantly, safely. Thanks again for the review. Have a wonderful day!!
Hi Adrian,
Post renovation cleanings make up a fair bit of our residential customers. Our teams are always prepared for even the most challenging of jobs. Post renovations services can be very challenging when large amounts of debris have entered the system during construction. Certain tactics used by our staff such as pre vacuuming before service help to ensure that the service is conducted as thoroughly as possible. Additional work loads on these types of services are always absorbed in our regular rates. We have no hidden fees!! I am glad to hear that we made the cut into your list of trusted contractors and we hope you share it with family and friends. Have a wonderful day Adrian and we hope to see you again in the future.
Hi,
Thank you so much for your time in writing this review. Although we do schedule arrival windows we do our best to arrive at them towards the beginning of the time slots. If not we normally will call ahead to give our customers notice so that they are not just waiting around wondering where we are. Between Luke and Mike you had over 22 years of duct cleaning experience at your home and I am sure that you can tell in their work flow. Thank you once again for your review and we look forward to seeing you again in the future.
Hi Tinka,
Thank you greatly for your awesome review. We are so glad to read reviews like yours and pass them onto our staff who also appreciate the kind words. It really does make everything we do everyday well worth it to know how our customers are noticing it!! Feedback is always much appreciated as it helps us focus on the points that make up stand out from some of our competitors. Its very motivating to keep up the hard work when we know its appreciated. Thanks again for your time and have a wonderful day.
Duct Cleaning & Sanitizing & Dryer Vent Cleaning
Hello, Although we appreciate feedback from our customers, regardless if its good or bad, I think you may be mistaken on the company that serviced your home..There are at least 2 other un certified companies in the GTA with names very similar to our operating name.The first and most important point I want to make regarding your complaint is that we do not currently or have ever repaired furnaces. We are a specialty service company offering one service only, and that's duct cleaning. We would have absolutely nothing to gain from intentionally damaging equipment as there is no way it would benefit our company in any way whatsoever. We do not repair, service or replace furnaces so again there is no way it would benefit our organization to intentionally damage your equipment. What your accusing us of is very offensive. I would really appreciate if you would call into our office to discuss this and to clarify who it was at your home and service date to confirm it was us. We have been operating in this industry for over 11years now and knowing all of our staff personally there isn't a single technician that would ever intentionally cause damage to a homeowners equipment. Again a call to our office would be much appreciated as I feel like this has been an unjust review and a poor reflection on our company. Thank you.
Good afternoon K.
Thank you for sharing your experience. Its good to hear that you were a returning customer and still very satisfied with our team. Jeff and Mike are a great team that both offer various skills and compliments each others strengths.
We look forward to seeing you again in the future and wish you all the best until then.
Providing the GTA with the best certified services in Air Duct Cleaning and Indoor Air Quality related products and services. Full written guarantees on all of our products and services.