An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
From day 1 when I met Saverio to get a quotation until when my driveway was sealed I cannot think of any thing that could be done better. Starting with the estimate, everything was clear. Several crews came one after another for different part of the job and every single one of them went an extra mile to make me happy, sometimes even without being asked. I had one rain pipe that I was planning to re-route on top of the concrete after the work is completed, but the foreman of the framing crew said it will not look good. He made a phone call to Dino for authorization and told me he will install a drainage pipe before they pour the concrete. I was surprised when he told me there is no charge for the extra work. Honestly the material used was like $10-$15 and the extra work was like 10 minutes, but it made a huge difference for me in terms of not having the pipe running over my beautiful pathway. I can provide you with several out-of-the-scope minor works that they felt it will improve the project without asking for extra charge.
More importantly it seems that being friendly and helpful is one of the requirements for the people to get a job at Patterned Concrete. Everybody I met was supper friendly and so grateful for very small gesture like offering a drink or buying a cup of coffee.
I do not want to make this review a 10 pages long, so I conclude by saying that I would go with your company for my future work, even if someone else offers me a price half of yours, just because I know I will end up paying more at the end to get the quality I require for my job.
Thanks for making this experience pleasant for me and my family. Please do send this message to your crews who worked at our house.
Thanks again,
- Approximate cost of services:
- $16,000.00