Great Installation - followup not so good
Mr. Potlight (John) and his crew did an amazing job installing approx 20 spotlights on my ground floor ceiling. Quick and efficient. These guys know their stuff- perfect!
However, I did have one spotlight fail a month or so later and texted/called John about it. As this happened just before Christmas I didn't expect him to drop by immediately, so assumed I would get the replacement in the new year. I texted him again with a reminder of the issue. I even offered to purchase one on my own, but just wanted a confirmation of the brand to purchase. That was a week ago with no response. That is why I have only given the company 2 stars, which I would gladly change if I receive a response.
- Approximate cost of services:
- $1,200.00
- Company Response
Hi Frank, did you call me?