We hired the Blind Doctor to install blinds in our new home. We left messages for a week for someone to come do a quote and finally had to leave a hasty message about going elsewhere before I had someone phone back. This should have been our first red flag. We ended up ordering, and the majority were installed before Christmas(after a phone call to find out what was going on as there had been no communication, blinds had arrived a week prior but no one had contacted us). One blind broke hours after installation.
We ordered a different type of blind for our bathroom and waited almost two months for installation after constant phone calls/emails that were not returned. They came once with only one blind and stated the other was back ordered. Very evident that it was never ordered as it took so long to arrive. Finally after four months we had the second bathroom blind installed. We are still waiting for our basement blind to be repaired but have repeatedly been told its back ordered, but I have given up hope and am not wasting anymore of my time on this.
It has been almost six months of trying to track down Samantha and getting absolutely nowhere. She will not return phone calls and when I have managed to nail her down(by refusing to give my name and blocking my number) she makes promises of calling back in thirty minutes and never does.
I would not recommend this company to my worst enemy. Stay away.
- Approximate cost of services:
- $2,000.00