Extremely poor customer service at warehouse
Brampton
Purchased stove at London store delivery 2-3 weeks from warehouse. Voicemail Message received stove on back order from supplier.
Because we took 2 hours to return call (tied up at work) back up used stove offered in the interim was delayed for another 3 days. After calling and explaining 2 medical situations going on, need stove, was obliged earlier delivery. On delivery date received call, truck forgot stove. Called warehouse again but they did not care about my situation. In the interim my credit card was billed and paid. Salesmen in London were good but warehouse service is extremely extremely poor. As it stands don’t know when I will receive delivery as I am getting conflicting messages.
- Approximate cost of services:
- $1,000.00
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