Worst customer service ever!!!! Put a 1/3 down . A month before delivery they sent an email poorly worded demandING more money or everything would be cancelled - could have asked nicely. Upon delivery - refussed to bring the fridge in . Left it on the walkway . Claimed it was too big for the door way. ??Was this ever discussed during purchase?? No. Never followed up to see if eveything was OK . Just more junk mail to come spend more money....NOT AT GOEMANS!!!!!!
- Approximate cost of services:
- $30,000.00
- Company Response
Hello Andrea; We are sorry to learn that this has been your experience with Goemans Appliances. Please know that a positive customer experience is important to us, and that we want to do what we can to resolve this issue. As we cannot immediately locate you in our files under your username, we kindly ask that you send an email to communitymanager@goemans.com with your name and invoice number. Once we have this information we will do our best to assist you. Thank you.