I recently purchased appliances for both my kitchen and laundry from goemans. The sales associate was fantastic. The service on the delivery however was horrible. When asked to take their shoes off they ignored the comment and continued walking in the house with their dirty shoes. They scuffed my brand new kitchen cabinet and ignored the fact that they did. The gentleman who parked the truck for delivery proceeded to swear at me when I asked him why he blocked off the whole driveway when my wife had to go pick up the kids. No one from goemans has called with any resolution. I would not recommend anyone purchase their appliances from goemans. You are better off using any other company. I will continue to tell this story to all my friends and acquaintances. I will be sharing this through social media and will be taking my experience to the local news outlets.
- Approximate cost of services:
- $20,000.00
- Company Response
Hello. We're very sorry to hear about this. Please know that a positive customer experience is something that is important to us here at Goemans. Could you please send us an email to communitymanager@goemans.com with your contact information, including invoice number, so we can look into this for you? We were unable to locate your file under your HomeStars username. Once we have more information we will have someone connect with you as soon as possible. We apologize for the inconvenience we have caused.