Purchase dishwasher and fridge
Salesperson was very good (Goemans is apparently a Sales Organization but just hope everything goes well because they don't do service). We ordered the appliances well in advance of the project being completed and were called when they arrived we arranged delivery at a later date. The day before delivery they called to say they wouldn't deliver unless we paid the balance in advance but it couldn't be done over the phone by Visa. We got them their money and the next day the fridge arrives but they didn't deliver the dishwasher as "something was wrong with it". After many phone calls and a few weeks the dishwasher arrived so we arranged for the plumber to hook it up and the ice maker in the fridge. The Ice maker just poured water all over the floor so he couldn't hook it up. Goemans sent out Whirlpool to look at it and they came and ordered a part which should be in in a couple of days. A month later we are still waiting. Goemans doesn't return calls and doesn't seem interested as they have their money.
My advice is to check out Goemans and find what you want to buy , get a price and go to a reputable retailer to buy it.
- Approximate cost of services:
- $2,000.00
- Company Response
Hello,
We are very sorry to hear this. A positive customer experience is something that is very important to us! We understand that your wife has been in contact with our team lead, Tammy, and she was able to get an exchange done for you (and that she's also currently working with you on another project.) We're very happy to hear we were able to resolve this issue for you. Please let us know if there's anything else we can do for you. Thanks for reaching out.