Goemans Appliances

So we purchased our appliances from Goemans in about June of 2022 in order to start the process of kitchen design for the new house we were building. We ordered them all with a delivery date of mid august 2023. We paid a deposit and then waited. About 6 weeks before closing they sent an email saying our fridge had been discontinued - obviously had never ordered it (or any of the other appliances it turned out). They offered us replacements - not the same dimensions or features as our fridge and since our kitchen was installed and made to the measurements of the fridge none would work. They did nothing to help - we cancelled the fridge and ended up buying it from CAS - it was in my garage the next day - they had no record of the fridge being discontinued. A week before closing Goemans told us the wine fridge and stove we ordered were back ordered (again - NEVER ORDERED in time by them ). When my wine fridge arrived and I did not schedule the delivery within 3 days(i was waiting for my stove) they sent me a nasty gram saying that if i did not accept the delivery of the wine fridge they would put it into general inventory. I phoned them and miracle of miracles - my stove had arrived. So we scheduled a delivery of both - be aware you cannot have delivery and install on the same day - they dont work that way. Regardless- the truck broke down and despite 4 phone calls to them - saying that they could not come after 6pm as we would be out - the delivery driver phoned at 7 to say - we are here where are you ? Through a comedy of errors the installers showed up the next morning - no appliances - the delivery driver showed up at 11 . Goemans then phoned me to schedule delivery! They dont communicate at all - to either their customer -or to their delivery folks or to their installers. Best of all when the installer finally came back (because he was kind and gave me his direct number) wine fridge has a broken fan and it is unusable. The installer took pictures of the broken fan and sent it to Goemans, I called and got a ticket. Their email said they would get back to me within 48 hrs. After 5 days - no response I called - no help - no update - called again the next day - no update no help - no call back - and on and on until 8 days after the ticket was opened - they emailed me to say they would be sending a tech to determine if the unit is unrepairable I was very clear - I will NOT accept a repair to a unit that arrived broken - send me a new one. Since then just a run around - no help - a broken fridge sitting in my hall. THEIR CUSTOMER SERVICE is HORRIFIC. DO NOT BUY ANYTHING FROM THESE PEOPLE - DO NOT GO TO GOEMANS!!!!!!