Personalized top notch security service and outstanding customer care
I switched to Trilex security monitoring a few years ago, having had several security monitoring service companies in the past. (Trilex did not install my original system.) Trilex has consistently offered exceptional service. I have not been disappointed; to the contrary, I continue to be very pleased with their services. They are probably the best monitoring company I have had. Their charges are reasonable, their service very thorough and professional (in taking over my system, they found a problem with my set up that 4 previous companies did not properly test for), and they keep their long time staff who get to know you and respond to your needs (and each staff is very skilled in what they do), and the company generally goes above and beyond providing basic service to make sure you are perfectly served. They offer feedback on any problems in reaching your emergency contacts, are not pushy but will offer ideas to improve the security when you request it, and they help in saving money by providing ideas or physical help. I highly recommend this company and have been very satisfied over the years as a long term customer.
- Approximate cost of services:
- $600.00
- Company Response
Thank you so much for your kind words - we are so happy that we were able to provide you with the customer service that we pride our company with. We are always happy to help!