Otto's Masonry

Towards the end of the summer, we realized that we had some pretty serious issues with crumbling mortar between the bricks on our almost 100 year-old home. We requested estimates from a number of companies, but due to it being the end of the season, we didn’t get many responses. Otto’s team however, responded right away, sent someone to take a look at areas we indicated and provided us with a clear written, itemized estimate via email. Otto’s team saw a few additional areas that needed touching up, and added those to the estimate for us to consider. There was one area where there were a few options for how to address it; Otto provided cost estimates for both options, which helped us make a decision on how to proceed.

With Otto’s busy schedule and the weather, we weren’t sure that we could get the work done this year. However, during a warm snap in early December, we reached out to Otto to see if even some of the work could be done before the snow hit. He responded right away and said they would fit us in. The work was done over two days, with the crew cleaning up meticulously after each day. We are very happy with the quality of work, as it looks great and addresses everything we wanted done (and more).

Overall, we found Otto and his team to be great to work with. We are two busy professionals with a young child, and Otto made it easy for us to get the job estimated and the work done at what we felt was a reasonable cost and little effort on our part. Apart from running into the crew at the end of one day, we never actually met anyone in person! We were very happy with our experience and would definitely recommend Otto’s Masonry to others.