Did a good job last Sunday for responding quickly
I find that $248.60 for two bad fuses is a bit too much for your electrical service as my landlord share the same opinion.
It's all on me for not asking first for an estimate fee before proceeding.
They respond to my email about this to find out but never relief back.
- Approximate cost of services:
- $248.60
- Company Response
We appreciate your response as it helps us know what our customers need and has allowed us to have such high ratings with Homestars. We care about our customers which has resulted in retaining repeat customers so we could maintain very competitive rates for 33 years.
In reply to your review, when you called us to do your repair it was on a Sunday afternoon. Our truck charge and labor was $191.00, that is our weekend emergency rate. The balance that was charged was for your material for two fuse breakers and one holder, and then of course the tax. I offered to give you a breakdown in the email you had sent me, however, I did not hear back from you so I assumed that you did not want the breakdown.
I hope this helps you to see where the costs were actually incurred.
Thank you, Anne