I am a property manager that looks after a property in North York with over 300 suites. Our average monthly turnover is 14 suites and of those, at least 9 are always cleaned by a service provider, not the resident. I contacted Melissa in 2010 as the cleaning service provider we were using for our move out cleanings was not doing the job and my assistant and I were spending hours in the vacant suites doing "touch up" cleaning. As you can imagine, this was taking up far too much of our time.
I was impressed with CMS, and Melissa in particular after our first meeting. She took the time to listen to our needs, and was willing to accomodate those needs to make our jobs easier. She put together a comprehensive cleaning list for her HMM's and for the most part every single cleaning has been spectacular. As with any service, there is always going to be hiccups, but Melissa and her team have worked hard to overcome those hiccups and continue to make us happy with the work they do for us every single month. They are very quick to respond to our concerns with any of the suites that they have completed that month and always work hard to make sure the job is done right.
I would definitely recommend CMS to anyone looking for complete care in their home.
- Approximate cost of services:
- $200.00
- Company Response
Thank you Liza for the great review. We are appreciative of your kind and encouraging words and will continue to work hard to impress you! Sincerely, Melissa