fridge was leaking badly all over my floor it was only 2 years old
after finding out in my own research its a defect they new about and still sold the fridges with out telling ppl I called to complain.
customer service told after a long argument it was going to be covered part and service
funny thing... repair guy came and service coverage wasn't on the work order
I then had to call again and they pretended the conversation didn't happen
after letting them know I recorded it and wrote down all the names and confirmations I said I wanted a supervisor
the supervisor decided I was being un truthful and told me they again wouldn't cover it
I then threatened to sue them along with the others for my now damages hardwood floor I told him I would bring my audio recording and names with me
all of sudden they agreed to cover the service again
ill be waiting to see if the work order has everything on it....
horrible customer service and horrible product
un fortunately when purchasing my new home I also had to go with whirlpool or my dish washer and stove... I've had many problems with my dishwasher and am just waiting for the stove to crap out as well
- Approximate cost of services:
- $2,700.00