Weed Man Scarborough - Application Without Authorization
Was previously okay with their weed control services. This year in April they came back, and without my authorization applied stuff to my lawn. Once I saw this I called them right away to stop as I was not using their services this year due to financial concerns. I actually made 2 courtesy calls prior to this date, but they have no voicemail for evening calls, and the day call I was the 14th caller and could not hold on.
They still billed me for the application and continued to request the money even though I told them I did not renew. I did say I would pay if they showed me a signed contract requesting automatic renewal. If I agreed to something I would definitely pay in full.
Over the summer I answered 3 or 4 calls from different representatives of the company trying to convince me to continue for the summer and offering me a lower price. I told each of them in a nice way that I did not renew the service this year and never signed up for automatic renewal. I also took the time emailing them that I did not want their services this year and never signed up for automatic renewal.
Today I received a letter from a collection company! So now I've explained to them as well that I did not renew the service and that they came without my authorization.
While I might have used Weed Man Scarborough in the future, I can't help but not recommend their services based on the follow up treatment of this billing issue.
- Approximate cost of services:
- $75.00