First of all, it's absolutely ridiculous that a company like Weed Man doesn't have a customer service email contact. I purchased 8 treatments in early June and paid the $250 fee up front. Since paying for the service, I have received 4 treatments. Considering it's nearly October, I assume I will not be receiving the level of service I paid for. Secondly, my lawn is actually much worse than it was before.
I called your office a couple of months ago to voice my concerns, and was told that I had 5 remaining treatments. Not surprisingly, a technician came the following day to do a treatment.
I'm assuming a refund at this point is not even worth the effort, but I wanted to let you know that I will never be purchasing anything from your company again. If there is a "do not call" list that you guys maintain, please add me to it as it will spare the poor telesales guy from the tirade I'll go on if Weed Man tries to get another dime out of me.
- Approximate cost of services:
- $250.00
- What could this company do to improve their services?
- Give customers what they pay for, and have some accountability
- Any advice to offer fellow homeowners facing a similar project?
- DO NOT GIVE WEED MAN A SINGLE CENT
- Company Response
Please contact my office with your information so I can address these concenrs directly please. Our email address is on every invoice we leave our cusotmers and our letter which you would of received. customerservice@weedmanscarborough.com