We have now dealt with Frank Khushroo for over 5 years for different products. In 2005, we bought the Miele Solaris vacuum cleaner upon his recommendation and it's been worth it. Does an amazing job esp. on carpets.
Frank is a real pleasure to deal with -amiable, friendly, polite, does a great job of repairs and follows up with the manufacturer if reqd. (this happened when one of the parts of a mixer-grinder we'd purchased was no longer available) and goes out of his way to help customers.
We've recommended him to family and friends and found the same great reviews.
Recently, he also helped us out with our purchase of a Miele washer & dryer via a reputable dealer and negotiated a great deal and service on our behalf. Thanks, Frank!