Urban Barn

I am beyond disappointed with my experience with Urban Barn. I ordered and PAID for two cabinets on November 12, expecting the professionalism and reliability one would anticipate from such a well-known brand. After waiting an entire month, I received a call on December 12 informing me that Urban Barn doesnt have the cabinets and is canceling my order!

How is this even acceptable? Why was I allowed to place an order and pay in full for items that apparently dont exist in your inventory? No proactive communication, no effort to rectify the issuejust an abrupt cancellation after wasting a month of my time.

This is a huge letdown and a complete failure in customer service. I will think twice before shopping here again and advise others to do the same. If you value your time and money, look elsewhere.