Urban Barn

Interior Design
Vancouver BC V6H 3G3
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HomeStars  >  Interior Design in Vancouver  >  Urban Barn   >  Poor Customer Service
Private User
Private User
Private User reviews Edmonton, AB
0/10

Poor Customer Service

Very poor customer service. I ordered a bed and was assured it would be delivered on a specific date. Important as it was going into a extended care facility and needed to be there for the resident's occupancy. Not only was it not delivered as promised but I was mislead by the Mayfield location manager "Coco" who told me it was in transit when it wasn't and that it was in the Edmonton warehouse when it wasn't. She made no effort to resolve the problem, indeed her attitude was, Oh well, you can get a refund." I did and purchased a similar bed for less from a furniture where customer service matters.

Approximate cost of services:
$1,200.00
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