Ultra Carpet & Flooring Inc

Carpet & Rug Retailers
Mississauga ON L4X 1M2
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100%(635 reviews)
99%(36 reviews)
97%(112 reviews)
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Carpet & Rug Retailers
Ultra Carpet & Flooring Inc
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Reviews for Ultra Carpet & Flooring Inc

Average customer rating:
9.9 10 (45 reviews)

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Akeela in Toronto
Akeela in Toronto
1 review Brampton, ON
10/10

Hardwood Installation

This is long overdue, but wanted to let you know how pleased we are with the work done at our home on our hardwood installation. It has been about 1 week now and we are finally getting settled back in to a warm, beautiful, inviting updated home. The men you sent showed great attention to details and craftsmanship. The job was well done, the professionalism expended by your installers Ryan and Ethan reflects well on your company.
We are very happy with the finished work and will recommend Ultra Carpet to family and friends.
Thank you and everyone at Ultra Carpet for the excellent work!!!!!

Approximate cost of services:
$3,900.00
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Company Response

Akeela, Thank you very much for such a great review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We agree Ryan and Ethan are gems to have on our team. We will be sharing your feedback amongst our staff.

Craig T.
Craig T.
4 reviews Mississauga, ON
10/10

Great Carpet, Great Service

Very pleased with the carpet we purchased from Ultra Carpet. Noor and his staff were great to work with. High quality carpet and underpadding were purchased at a really competitive price. The installation team was fantastic with two floors of our home done in a single day - they even moved around some of our furniture. All was completed with minimal wall or baseboard "dings". A great overall experience start to finish!

Approximate cost of services:
$14,000.00
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Company Response

Thank you Craig, it was pleasure working with you. We really appreciate you taking the time out to share your experience.

Linsey
Linsey
5 reviews Toronto, ON
10/10

New hardwood and carpets

Noor at Ultra Carpet & Flooring was recommended to me by my real estate agent to redo some dated floor and carpeting before putting our house on the market. I am so happy with the results. Noor was so patient with me while we explored a number of options and the installation was done really quickly. I can’t believe what we were able to do for such a reasonable price. I wish I had done the work while I was still living at the house!

Approximate cost of services:
$7,500.00
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Company Response

Thank you so much for your kind words, Linsey. The team here at Ultra Carpet is thrilled to hear such good feedback.We look forward to working with you again in the future.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Basement carpet

We had our entire basement done, including removal of the old carpet and installation of the new. The process of selecting a new floor covering was pressure-free and very informative (in the end we decided to stay with carpet instead of vinyl tiles), led by a very polite and helpful manager. Installation was remarkable, considering that it included moving furniture, removing old carpet and underpadding – all done by a single person. The installer was quiet, very polite, extremely careful and efficient. Truly impressive. We are completely happy with the overall service and will give the highest recommendation to this company.

Approximate cost of services:
$4,100.00
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Company Response

José It was a pleasure dealing with you. Thank you for your business.

Noah in Mississauga
Noah in Mississauga
1 review Mississauga, ON
8/10

Ultra Carpet & Flooring's Excellent Service

Noor Arfen and his team at Ultra Carpet & Flooring put a new carpet and underlay in my basement, fitted perfectly and time-efficiently. Noor also made the selection and purchase easy by coming to the house promptly, and was courteous throughout. This was not my experience with a couple of suggested competitors, who immediately made me feel I was going to be taken advantage of because I wanted the service speedily. Feel well taken care of.

Approximate cost of services:
$4,500.00
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Company Response

Mr. Richler, Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

James Daw in Old Toronto
James Daw in Old Toronto
1 review Toronto, ON
10/10

Replacing hardwood warped by dishwasher leak

The hardwood installer arrived when scheduled, took care moving a refrigerator, carefully removed the section of kitchen floor where the hardwood flooring had been warped by a leaking dishwasher and accepted requests and suggestions graciously when selecting and installing the new wood. He finished the work quickly, tidied up nicely and shared some charming stories about his life in Poland and Canada, even though he barely took a break to drink his coffee.

Approximate cost of services:
$1,180.00
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Company Response

Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us and we agree, Derek is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

GMCL1 in Niagara-on-the-Lake
GMCL1 in Niagara-on-the-Lake
1 review Niagara On The Lake, ON
10/10

New home flooring

I refused my new home contractor's flooring offer, mainly due to the excessive pricing and related quality for that price.
Consequently, finding my own "reliable" flooring company was going to be a challenge. I was living in Mississauga at that time but my new home was in St. David's Niagara on the Lake so I checked out "local" suppliers as well as several in the Mississauga area.
After much confusion (and a little internal panic lol), I found myself on Dundas Street just before 427 highway looking for furniture for my new grandson's room when I noticed Ultra Carpeting and Flooring, so just for the "fun of it", I checked it out. This turned out to be the best decision I made for my new flooring. I met Noor who was extremely courteous and incredibly knowledgeable of his products offerings. I explained my dilemma and confusion and he sat me down and explained and showed me the differences in various products from laminates, hardwood and engineering hardwood. I settled for engineered and after discussing my colour scheme, we settled on an engineered hardwood and colour. However, just to be sure, that we had arrived at the right choice, his colleague visited the new home in St. David's at no charge to me to confirm that the choices made were suitable for this new home colour scheme.
I ran into problems with Contractor for the staining of the stairs and long story short, Ultra - Noor solved my problem and arranged for a team of strainers to do this work on a Saturday and Sunday so that my move in schedule would remain "on time" (Amazing how you arranged this - thank you). My flooring arrived on time and was professionally installed (I have received many compliments on my floor - even from the Building Contractor).
Next, I needed carpet for the stairs and runners for the hallways but no problem - they offered me several choices from high end to really good quality in various fibers and after discussion and review of my remaining budget we settled for what I consider an excellent choice which has been complimented by visitors to my new home.
So - if you are in the market for new flooring or carpet, you simply can't go wrong choosing ULTRA Carpet and Flooring. You can trust that they have YOUR interests at heart and will offer a service and product selection SECOND TO NONE at a competitive price with no hidden costs. They are honest and completely reliable.
Noor and staff - Thank you, I couldn't have done this without you. You are simply the BEST and most professional in your business. It has been a pleasure to write this and recommend Ultra Carpeting and Flooring - Noor and staff. If you want to ask me anything further, get my number from Noor and call me. I will be pleased to answer any further concerns you may have.

Approximate cost of services:
$27,000.00
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Company Response

Thank you for your lovely note. We so appreciate you taking the time to share your experience with Ultra Carpet & Flooring. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Karen and Ed Amaral in Mississauga
Karen and Ed Amaral in Mississauga
1 review Mississauga, ON
10/10

New hardwood flooring through out the house, baseboards, staircase stained and new railing for stairs.

We were so happy when we came across Ultra Carpet and Flooring.
Noor was so incredibly professional, helpful and made sure that we got the best price for the beautiful Hickory wood flooring and other renovations that needed to be done. The Installer Ray was genuinely an incredibley hard working man who's work ethics were old school. We couldn't have been more thrilled with the outcome of our home. We would definitely recommend Noor to other potential clients. Thank you for a superb job!

Approximate cost of services:
$30,000.00
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Company Response

Karen and Ed, it was a pleasure working with you both.We look forward to providing you with any of your future flooring needs. Thank you!

Simon L in Toronto
Simon L in Toronto
1 review Toronto, ON
10/10

New Hardwood Flooring

We are a first time customer of Ultra Carpet and Flooring and we couldn't be happier with the results. Noor (the owner) and his installer Ray did an incredible job helping us install hardwood flooring in our new house.

We first came into contact with Ultra Carpet and Flooring after calling several dealers in Toronto listed on the website of the hardwood flooring manufacturer we were interested in (Satin Flooring). Ultra Carpet and Flooring had by far the best price in Toronto; almost 35% less than the highest quote we received.

Noor did an incredible job of listening to our project and provided sage advice at every step of the way, which helped us avoid making serious design mistakes. Our new house had existing vinyl flooring installed over older hardwood. Noor and Ray made a site visit prior to beginning the project and spent considerable time inspecting our house. They walked us through our various options (installing over the existing hardwood flooring or installing a new subfloor). They were very honest in their advice and helped us understand the costs/benefits of both approaches. Furthermore, the flooring was extremely sloped along one of the main walls where the previous owner had placed a very heavy wood-burning stove. This had caused the joist to settle somewhat causing a very noticeable slope in the floor (over 2 inches). Ray, when installing the subflooring, spend countless hours shimming up the flooring along two walls with incredible results. His remediation of this problem went way beyond what I thought was possible and is now unnoticeable.

During the flooring install, we asked Ray to install the hardwood flooring around a 4' x 3' stone slab we purchased as a hearthstone for our own fireplace. We consulted with Noor and Ray about this hearth and they made sure to work around our design. Needless to say Ray did a perfect job. The flooring runs exactly parallel to our hearthstone and the flooring is completely level with the stone.

We now have beautiful hardwood flooring running over our entire 1st floor. The effect is a seamless transition around hallways, a large stone slab, and in an older house with uneven walls. It looks incredible and it is thanks to Ray's hard work.

I wouldn't hesitate to recommend Ultra Carpet and Flooring to anyone. We will definitely be a life-long customer. They cared deeply about our project, worked around our renovation schedule (we didn't have a general contractor so coordinated everything ourselves), offered by far the lowest prices we saw in Toronto and are extremely honest and pleasant people.

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the kind words! We at Ultra like to offer our customers the best product and advice for each individual project.We understand that every situation is different and we prefer to handle accordingly. We take pride in educating our customers to the best of our ability in the very early stages to avoid any unnecessary complications that can delay a project and be quite costly in the end. We work with the most skilled installers as well so that any challenge can be handled with ease. It was our pleasure dealing with you and we look forward to providing you with any of your future flooring needs.

Bill
Bill
1 review Mississauga, ON
10/10

Flooring Install

Awesome work! If you are searching to have the job done right then Noor and his team will provide the service. Noor is knowledgeable, professional, respectful and most importantly honest.

Approximate cost of services:
$5,500.00
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Company Response

Thank you for the opportunity!It was our pleasure and we look forward to providing you with any future flooring requirements.

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