Two Men And A Truck

Inexperienced moving team. Floor runners and door jam protectors not used. Brand new home hardwood floor and stairs scratched and dented significantly. 1/4" drywall indents. Two months later I am still after them to repair. They want to now charge me the $250 deductible and are not offering any compensation or discount. I have taken time off work, spent time on correspondence, etc, etc and the owner tells me I didn't speak to him nicely. They ignore emails and phone calls and have missed two scheduled appointments as "something else came up". So expensive and my floors will never be the same - extensive damage beyond repair.