Local move from condo to house
The team of movers was young and energetic which was great. They were fast and moved the items exactly where I wanted at the destination. There were a few negatives though:
1. The guys showed up 15 minutes late and every minute counts when you have a narrow elevator booking window. Plus it took about 10 minutes to get the truck parked properly in the loading area.
2. The guys did not seem to have any regard for the residence, i.e. there were a lot of chips, dents, scuffs and marks on the wall while moving big items through the house. Perhaps it was the lack of experience which was showing.
In my case, there was significant damage to one of the door frames and I even had a damage report filed. After a lot of back and forth with the local office, I was told that their team of repairmen was not experienced enough to do the repairs and that I would have to go through insurance and pay a $250 deductible to fix the damages!
I will certainly look elsewhere for my next move and definitely not recommending them to anyone either.
- Approximate cost of services:
- $800.00
- Company Response
I'm very sorry to hear about your disappointing move experience. If you contact our corporate customer service department, we would be more than happy to work with you to find a successful solution. customer.service@twomen.ca -Chuck Resnick, VP Operations