Two Men And A Truck

I hired two men and a truck to move an antique dining room set to my home in Toronto. They came via recommendation from a friend.

They called on the day of the job asking if they could go up to the point of departure earlier than scheduled which was problematic because I had arranged for someone to be there at a specific time window.

At the point of departure, the seller of the furniture noticed that the men were stacking the chairs and putting them on top of the table. She suggested wrapping each chair individually in blankets on the floor of the truck.

The men complied with her request, but made her sign a waver stating that the company would not be responsible for damages caused.

However, when the table arrived at my home, there were significant areas of damage to the finish on the tabletop. I had been to the seller's home just the day before the move to inspect the table and the finish on the tabletop was flawless. Damage MUST have occurred in transport.

Overall, I am less than impressed with the service provided. I now have to have the tabletop refinished when I should not have to do so.