Total Tech Pools Inc

Swimming Pools, Spas & Hot Tubs
Oakville ON L6L 5V3
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Reviews for Total Tech Pools Inc

Average customer rating:
6.9 10 (112 reviews)

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Private User
Private User
Private User reviews Oakville, ON
0/10

Pool Opening very disappointed

This is the second time that I used them, giving them the benefit of the doubt that had a bad employee last time. They are useless. They came for a pool opening and did vertually nothing. Took the cover off, did not clean the pool, check the equipment or make sure anything was running. Left the pool cover by the side of the pool all crinkled up, left the jet plugs all over the pool deck so 1/2 are missing. Now have to get someone in to clean, someone in to start equipment.

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
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Company Response

We are sorry to hear you were dissatisfied with your pool opening service. At Total Tech Pools we are committed to holding the highest standards of service, professionals and technical knowledge. Your feedback is very important to us. Can you please contact us at info@totaltechpools.com or call us at 905-825-1389 so we can further address your concerns.

Dave in Oakville
Dave in Oakville
2 reviews Oakville, ON
10/10

pentair mastertemp 250 heater

After 5 seasons of reliable use, my Pentair pool heater began acting up... I sat down with the total tech pool associates describing the problem I was having and was able to resolve the issue through the expertise and knowledge of Total Tech staff.
Great Job

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for the positive review.We place a very high emphasis on training and it is nice to see the results. Enjoy your summer !

10/10

new liner for pool

Total Tech Pools installed our new liner. My husband and I were
blown away with the excellent Customer Service that was provided
throughout our entire project with Total Tech. Andrew was on site
at our house with his helper and he was not only super friendly, but
his great customer service and knowledge of pools was by far so
much better then any other pool company we have ever used.
They did an awesome job of installing our liner and it looks amazing! We will be recommending Total Tech to all of our friends and family. Thanks Andrew....great job!! Jon and Jennifer Knight

Approximate cost of services:
$3,200.00
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Company Response

Thank you very much for taking the time to share your experience with such kind words.We truly appreciate it and Andrew is thrilled to see this.You were a pleasure to work with on this project and we look forward working with you in the future. Enjoy your pool this summer and hope for great weather.

Raluca and Radu in Oakville
Raluca and Radu in Oakville
2 reviews Oakville, ON
10/10

Pool renovation

We have decided to hire Total Tech Pools for our pool renovation project after contacting and reviewing 3 other pool companies.

Dave's Team did a great job overall, helping us make the right decisions at the onset by providing valuable feedback and insights, starting the work as promised and delivering on time.

We have decided to hire Total Tech Pools to service our pool as well, an obvious decision based on Dave's and his crew's friendly customer service.

Best pool service in town by far, reliable advice, quality work and amazing valuable service.

Highly recommended!

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much.We take great pride in our work and it truly means a lot to all of us when a client like you takes the time to write a review.Enjoy your summer !

Private User
Private User
Private User reviews Mississauga, ON
10/10

Great service, great attitude at a fair cost. Highly recommend!

Excellent service! I enjoyed very much my interaction with Total Tech Pools. They were able to schedule my pool opening quickly, after a short notice. They gave me a reminder call that I appreciated and the crew came on time and was highly efficient! I'm completely new to pool ownership and maintenance but the crew (Lyndon and James) were patient enough to walk me through every aspect of my system. I also appreciated the discounted rate of a "partial pool opening" I received for having drained the water sitting on top of the pool cover in advance.
Great service, great attitude at a fair cost. Highly recommend!

Approximate cost of services:
$260.00
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Company Response

Thank you very much for the kind words. I will certainly pass this on to our crew.We look forward to serving you in the future.

Barry from Oakville
Barry from Oakville
13 reviews Oakville, ON
10/10

Pool Service

Hey Dave,

I was in your shop today and was amazed at the service. The person who handled the water
Testing was knowledgeable and didn’t try to sell me on anything I didn’t need.

I bought 3 bags of salt and some shock pages for the pool. I went to my car to open the trunk so I could go abc and forth to get the 3 salt bags but by the time I got there, the testing guy and another guy I was in your shop today and was amazed at the service. The person who handled the water
Testing was knowledgeable and didn’t try to sell me on anything I didn’t need.

I bought 3 bags of salt and some shock treatment for the pool. I went to my car to open the trunk so I could go back and forth to get the 3 salt bags but by the time I got there, the testing guy and another guy were at my car with the bags.

Be proud of your people, polite, trustworthy, hustlers and great personal skills.

Approximate cost of services:
$50.00
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Company Response

Thank you so much Barry! We really appreciate your positive feedback and have shared this with all our staff.It means a lot to all of us to know that we are doing the right things.I look forward to seeing you in the store again.

Chris in
Chris in
2 reviews Oakville, ON
10/10

Total Tech Service is above all others

I have used Total tech for all my pool needs for 5 years. Friends of mine spend $1,000's a year on pool chemicials etc. On my first visit to Total Tech, I asked Dave "why has your team only recommended a few chemical additions to my pool?" "my friends all add this, or do that everytime it rains etc". Dave's answer was simple and true- "I can sell you all the chemicals you want, but our business is built on the long term relationship with have with you. If you don't really need something, we are not going to tell you to use it". I recently had my water tested by Total Tech and another Oakville pool company. I brought the report into Dave and as expected, I didn't need at least half of what they wanted me use (and buy). Always professional, always a good price (plus my kids love the Popsicle and ice cream)! Thanks Total Tech.

Approximate cost of services:
$1,000.00
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Company Response

Thank you very much Chris for your very kind words.Our goal is to make your experience with us and your pool pleasant and as economical as possible.

Pat & Bob Decker in
Pat & Bob Decker in
7 reviews Oakville, ON
10/10

Pool renovation and service

Total Tech Pools has been servicing my pool for about 15 years+. I engaged them for a pool reno, which was exemplary. They continue to provide excellent service, above and beyond.

Approximate cost of services:
$10.00
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Company Response

Thanks Pat, we have truly enjoyed working with you for all these years.

G.R. Scott in Oakville
G.R. Scott in Oakville
1 review Oakville, ON
10/10

Outstanding Business

We were referred to Total Tech by a neighbour about 4 years ago and started going there for our pool chemicals. We were happy with their competitive prices, however; it's was their people that most impressed us.

We have had some equipment issues since our pool was installed in 2012. Although Our pool & equipment were not purchased from Total Tech they have always been more than happy to come diagnose and fix the issues. The owner, Dave, himself has come to help us out with a problem, even though it was after hours. That says a lot about a company.

We have & will continue to recommend Total Tech to anyone and everyone.

As the saying goes: 'you can please some of the people some of the time, but you can't please all of the people all of the time.' I don't think Dave & his people believe in this, as it seems like their mission is to please everyone always.

Approximate cost of services:
$300.00
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Company Response

Thanks so much for the kind words ! It is always a pleasure working with you!

Private User
Private User
Private User reviews Toronto, ON
10/10

Pool Inspection

We reached out to Total Tech Pools to do an inspection on a pool at a home we were going to buy. The selling agent was promoting the pool as part of the prestige and beauty of the property, but given it was an old pool we were not comfortable taking the Realtor’s word for it. David’s inspection saved us thousands of dollars as the pool was at its life’s end. David’s inspection revealed that the pool needed an overall pool restoration in the $60,000 to $80,000 range, due to the structural damage to the pool and most of the equipment, and there was a potential underground leakage which may not be visible. We are very grateful for David’s extensive experience and level headed advice.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for your kind words. I hope you enjoy your new home !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Total Tech Pools Inc

Award Winning Swimming Pool Service Company and Retail Store. Specializing in liner replacement, safety covers, equipment replacement and water chemistry. Total Tech Pools was started in 1991 primarily as a pool service company. Many of the original staff came from other pool companies and many are still with us today. Total Tech Pools performs all types of repairs, restorations, and maintenance on pools including liner replacement, openings/closings, equipment installation and repair, leak detection and complete new pool installations.

In 1996 a retail store was opened and in 2001 a larger facility was opened in Oakville. Currently Total Tech Pools operates a store in Oakville , ON, Kingston, ON and Montreal, QC. We offer a full line of chemicals, equipment, accessories and many other supplies for your pool at very affordable prices. Total Tech Pools prides itself on providing honest and fair service and places a very strong emphasis on education and training.

We are very proud to have received the Small Business of the Year Award in 2009. We truly appreciate the support from our customers, staff, suppliers and other partners for helping us earn this prestigious award.

AWARD WINNING SERVICE TEAM
Our award winning Service Team has been serving customers for 20 years. At Total Tech, we pride ourselves on fair, knowledgeable, and honest service at terrific prices. To experience our service is to understand what sets us apart from the rest. We encourage you to book your experience today.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
We carry a full line of pool and spa products with quality and value in mind. All our products have been carefully researched in order to provide the best products available at optimum prices. Total Tech Pools and Spas is located at 1380 Speers Rd in Oakville. We carry a full line of pool related products: Liquid Chlorine (Sodium Hypochlorite) Pool and Spa Chemicals Accessories and Maintenance Products Pool Toys and Games Have a very well stocked Parts Department Various Equipment (pumps, filters, heaters, sanitation systems, automation) We have a fully functional and landscaped pool at our Renovation Showroom next door which will help you visualize liners, landscaping options, lighting options and equipment. Outdoor Furniture
SERVICES
Total Tech Pool & Spa offer most, if not all, pool/spa related services ranging from professional openings & closings, pool liner replacements & restorations, leak detection & repair, equipment installation & repair, to weekly pool maintenance service. POOL INSPECTION: A visit to the home by one of our expertly trained staff members A full written report which details the current condition of the pool surface, equipment and foundation. The report will outline anything that is not functional or up to code and provide the approximate cost to fix/ replace these dysfunctional parts. The report will give any additional recommendations such as safety hazards in the backyard and pool accessories (ie. winter covers, diving boards, slides, fencing, etc). POOL MAINTENANCE Chemical balancing Water testing Vacuuming Leaf Skimming Equipment Maintenance POOL REPAIRS Our technicians are trained and experienced in a variety of pool related repairs and are backed up with vast technical resources and an extensive parts department. We will identify the problem and advise you on corrective measures and if applicable how to prevent recurrence. POOL RENOVATIONS/ BACKYARD LANDSCAPING Total Tech, either independently or in conjunction with our landscaping firm, Rosa and Rosa, can completely transform your backyard and pool. POOL LEAK DETECTION We utilize a variety of methods to locate leaks including pressure testing, sonar detection, and diving. In most cases we can isolate a leak to a very small area. POOL EQUIPMENT INSTALLATION POOL LINER REPLACEMENT Total Tech Pools and Leisure is your complete pool service provider.
BRANDS
Pentair , Aqua Chemicals , HPI Covers , Raypak , Jacuzzi , Kreepy Krauly
SPECIALITIES
Our goal is to ensure that your pool and spa experiences are memorable, for all the right reasons, so drop by one of our three retail showrooms soon, and meet the team.
WEBSITE
http://www.Totaltechpools.com
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
Visa , Mastercard , Debit
LICENSES
Town of Oakville
MEMBERSHIPS
Pool and Hot Tub Council of Canada , APSP , BBB , Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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