TopLine is a disappointment to those of us who don't find them on HomeStars. A salesman called my mother in Punjabi language about 5 months back, and promised her a great job, once the cleaners arrived they did not provide us with HomeStars referrence. They made a mess all over our home and assured us the duct system will be spotless.
A week went by and my father needed a new humidifier, to our suprise the return duct was as dirty as a system which has never been cleaned.
My father tried calling them so many times to complain but the saleman was nothing but rude, and went as far as calling my father a "Desi Crap" The salesman gave my father the name and number of another company and told him to forward his complaints there, so my father could stop "harrasing TopLine"
The way most of their reviews are worded, I won't be suprise if they write these reviews themselves, and how can a company be 100% perfect??? too good to be true right!!
I demand for my father's review to be posted just like the other "good" reviews have no problem sticking on this site.
Therefore, shame on you TopLine for taking advantage of someone like my 65year old father.
- Approximate cost of services:
- $250.00
- Company Response
Hi Mr Sing, I'm sorry to read of your experience. I'm with Top Line public relations team, and would like to help address the situations you've listed above. If you wish to pursue, please contact me at the email address below with your service info the day u had duct cleaning done Thanks! Melissa toplineductcleaning@gmail.com.