Thermo Bilt Windows & Doors

Windows & Doors Installation & Service
Markham ON L3R 1E1
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Reviews for Thermo Bilt Windows & Doors

Average customer rating:
9.1 10 (211 reviews)

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vanessa magbitang in Chicago
vanessa magbitang in Chicago
2 reviews Chicago, IL
10/10

Replacement of sliding door, front door and screen

Thermobilt was fast on their response to my quote, and very competitive in pricing. The person I spoke with was Christine Rivera, took time to explain to me what their company is about, and was informative of the process and timeline to change my doors. I will definitely refer Thermobilt to my friends and coworkers. Thank you!

Approximate cost of services:
$4,000.00
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Company Response

Thank you for this review Vanessa.

Private User
Private User
Private User reviews Toronto, ON
1/10

Windows

We bought windows from Thermo-bilt a few years ago. Sales, installation and customer service at the time were all AWESOME!!!! We are now having serious issues with moisture in between the glass. Customer service in the last couple of years has deteriorated! They no longer provide even reasonable customer service. Phone calls and emails go unanswered. When you're spending thousands of dollars you expect that a company will live up to its warranties. Do not purchase from Thermo-Bilt unless you want to replace your windows twice, at your cost!

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for bringing this to our attention.
However, we looked into our sales database and we did not find any match. Moreover, we have been using the same phone number for 20 years and answering all calls coming through.
If you have proof of bill of sale feel free to come get in touch with us and our service department will be more than happy to address all of your concerns.
Thank you.
Management

Dean from Toronto
Dean from Toronto
1 review Toronto, ON
10/10

Window installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was very pleased with the installation experience I had with Thermo-Bilt. I dealt with Slavko, who seemed to be a real professional. I had recommended the salesman Neil to meet with my brother in law who wanted his windows done. Overall, I'm a very happy customer.

Approximate cost of services:
$5,000.00
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Company Response

Hey Dean! always pleasure
Thank you for your review

Will from Toronto
Will from Toronto
1 review Toronto, ON
10/10

Windows and patio replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We are very satisfied with our windows and patio door. The sales rep, Brian, who came to talk to us was very helpful explaining our options and the differences in the types of windows we could choose. The windows and door were manufactured within a few weeks and the installation team was fast and professional. We replaced almost every window, had a complicated cut-out and had the door replaced within two work days, and the team stayed to complete the job and clean up. When the manufacturer made an error with a part on our door, Thermobilt was quick to get it fixed. So far, all our windows and doors are working well and they look great. Multiple neighbours have asked for the company we used and we've already referred family to Thermobilt. For the price, quality and product and work guarantees, we are very pleased with the results.

Approximate cost of services:
$7,500.00
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Company Response

Thank you Will for your kind words and also for referring us to your family members. Please do not hesitate to call us if there is anything we can assist you further.

Laszlo Domonkos from Toronto
Laszlo Domonkos from Toronto
1 review Toronto, ON
10/10

Windows & Doors

We are very pleased with the windows installed by Victor and his partner. They came on time and finished in one day. They paid attention to details and left our house nice and clean.
Brian the sales manager did not pressure us, explained everything, answered all of our questions. With him we visited the showroom, we were able to see how the windows worked.
We can highly recommend Thermo-Bilt Windows & Doors company for anybody.
Jolan and Laszlo Domonkos North York

Approximate cost of services:
$12,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

As usual, Brian gets it right all the time.
Thanks guys

Jeremy & Susan S. from Richmond Hill
Jeremy & Susan S. from Richmond Hill
3 reviews Richmond Hill, ON
10/10

Window install

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am very impress on the work that Roman and his crew put on to my windows. There's not a lot of installers nowadays who does such a perfect job like what we have right now. I will definitely hire Thermo-Bilt to do the rest of the windows next spring season.

Approximate cost of services:
$3,500.00
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Company Response

Thermo-Bilt management is happy to hear such remarks from our clients. Thank you for trusting and we are looking forward in helping you out with your future projects.

carole chamberlain from Toronto
carole chamberlain from Toronto
9 reviews Toronto, ON
10/10

Replace windows in house

Right from the beginning this was a pleasant experience. The Salesman was very knowledgeable about his product and made sure we understood the process. We had researched and estimated approx. how much the project would cost and his quote was in that range. As it was getting colder we were concerned about the time-frame for installation and his quote for that was dead-on -approx. three weeks from quote and contract to measuring and installing. For five windows, two installers were finished very efficiently in four hours, having cleaned up afterwards. I would certainly contact them again if I needed more windows installed.
,

Approximate cost of services:
$2,600.00
0 of 1 people found this review helpful.
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Company Response

Thank you Carole and we are looking forward in doing future business with you.

Ziquan Z. from Richmond Hill
Ziquan Z. from Richmond Hill
1 review Richmond Hill, ON
10/10

New bay window

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

the new bay window that we have now really makes a statement. Our salesman, Neil is very easy to get along with and he was able to give us all the details that we needed and it was all straight forward. Roman and his crew did an astounding job even cleaned up after the installation.

Approximate cost of services:
$1,800.00
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Company Response

Here at Thermo-Bilt we are glad when a client is happy with the installation and product we provide them. Thank you for your business Ziquan.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thermo Bilt Windows & Doors

Thermo-Bilt Windows and Doors has been making homes more comfortable, safe and environmentally friendly for over two decades. We work with each home owner to establish their energy savings goals. Your new windows and doors are built to the highest standard in safety and energy savings.
Specializing in full house window & door replacement. We can complete any project in 1 day!
Schedule your free in-home, no obligation quote today on our website! Mandarin speaking staff are available.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Awning windows, Bay windows, Bow windows, Casement windows, Double Hung Windows, Vinyl windows, Double Slider Windows, Single hung windows, Single slider windows, Fiberglass doors, Hinged patio doors, Sliding patio doors, Steel entry doors, Steel Insulated Doors, Storm Doors
SERVICES
Mandarin Speaking Staff, Window replacement, Door replacement
SPECIALITIES
Full house window & door replacement. Any number done in 1 day!
WEBSITE
https://thermobilt.ca/
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cheque, MasterCard, Visa
MEMBERSHIPS
SAWDAC, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
3 windows
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.