The Window & Door Specialist

The window guy who came to my house was very helpful and gave some great suggestions. The new windows really pop and look fantastic. All and all a pleasant experience from first visit to install.

We recently had our patio door replaced. Also had some structural issues which the installers spent a great deal of time and care to correct. We're planning to replace some windows next year & will definitley give the job to Window & Door Specialist. We are just thrilled with the new look, and thrilled to not have to worry about the structural problems again! Great people to deal with!

The first thing that impressed us when shopping for a bay window was the knowledgeable sales staff of W&D. Their guy Roland won our business. (We are a bungalow-owner that had previously had all of our mainfloor windows replaced a couple of years ago thru a competitor of W&D.) When comparing quotes, it was Roland's expertise, ability to answer questions and assuage concerns through his honest, personable approach, that won W&D our business. Further, a visit to their showroom to see the product in-person sealed the deal. The workmen that came to do the measure, then did the installation ensured that they asked questions, and ensured that our needs would be met. I don't know their names or I'd mention them. However, what was important was that they were on-time and did a great job. Yes, the day of the installation was a sub-zero December day. (That was my luck.) But the two installers made sure everything was in order. They reminded us of what we needed to do to finish the job. You see, as we ordered an oak veneer seat and trim, as we'd been told when we ordered, it is installed "unfinished." So, the installers reminded us that we'd need to do a light sanding and apply the necessary finish. So, all in all, we are very happy with our new window. Our daughter LOVES to sit in it. You'd think she was a cat! Thanks Window & Door Specialist. Great job!

Top notch service from the initial phone call all the way to the installation. Staff are knowledgeable and helpful. My wife loves the windows and doors and I love that she leaves me alone now. Update. No service.

The Quality & Service right from the beginning was excellent.
Mr. Louis Radocchia, helped us with our budget & needs, and being so patient and genuine was much appreciated.
The Installation service by Tato & David was outstanding.
They were very professional, knowledgeable, clean and courteous which included a follow up courtesy call to ask if everything was okay. We highly recommend their service to anyone.

With this cold weather, we can feel how much warmer our house is compared to our old windows.
The doors & windows have changed the appearance of our house for the better. Numerous neighbors have wanted a closer look, it has made a great impression on them.
We will continue to recommended our neighbors to have you for future projects.

Thank-you again,
Teresa - Richmond Hill

After severals changes and updates to the quote, over a few weeks period of time, we signed the deal with Michael. Weren't very happy with the end of November early December timeframe given for installation but we realized soon that actually it is going to work out very well with the overall schedule of renovations we were going through. We were very pleased to see that the crue was scheduled on time, as promissed, and did show up on time. Both gentlemen were very nice and did a very neat job during the 4 days installation. They have accommodated all our requests and completed the installation on time as promissed. The windows are very nice. We were not at all familiar with the windows city products, we just went with Michael's recommendation and I think we did well. We are very very very pleased with the family room window (Michael should come back to see it!), as my father-in-law says: you don't need a TV in this room anymore, having this huge beautiful window, is all you need). The front door also changed the look of the house entirely.

Thanks to all of you for a great job (Including Carol for scheduling the crue on time - just in time for Christmas)