I used the Floor Shop to install new hardwood flooring on the main floor of my new home. Although the floor looks pretty good, dealing with two installers was painful. I have read glowing reviews of the company on this website but I guess I got the "other" subcontractors. These guys treated my house like it was a vacant property. I came home from work everday for almost a week to find coffee cups, water bottles, tools and sawdust strewn everywhere.
The final straw was when I found my $1600.00, brand new stainless oven left uncovered, littered with sawdust and plywood (eventhough I had left it covered with TWO dropsheets in the morning!) It was difficult to live in. My intial estimate was not honored due to the salesman's "oversights".. to the tune of $1000.00 more than I had expected. Next time it is back to [another company] for me! I had used them for carpet at my previous home and foolishly looked elsewhere. Maybe some of the installers are good but if they tell you that your guy is the "guy from Holmes on Holmes" just say "no thanks"
- Approximate cost of services:
- $8,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?