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The Bay

Furniture
Kitchener ON N2C 2J7
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HomeStars
Furniture
The Bay
Star Score
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26%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
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Review for The Bay

Average customer rating:
8 10 (1 reviews)

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New Home Owner 2
New Home Owner 2
1 review ,

First Review

8/10

Purchased Living room set

Furniture review in

I had purchased a living room set from The Bay in Kitchener and was amazed by there service. I had originally purchased a different set but on the day of Delivery they had brought in the wrong product to my house and we found out later that day that my set was on back order and b/c of this inconvenience, The Bay decided to let me upgrade from my set which was $900 to a beautiful sectional sofa for $1500...and they had it delivered 3 days later :)

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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