Our Carrier furnace was not heating the house to the thermostat setting. The thermostat was set to 72 F but the house was only 60 F. I changed the thermostat, the air filter, cleaned the hoses and the water trap. The water trap was filled with rusty mud. I also checked the air intakes and the exhaust. And still the house was not warm enough.
I called Oliver Heating. Aaron was sent out to do a diagnostic for $139. That is the after 6pm diagnostic price. My house was cold and as night fell, it was on its way to being colder. He arrived and got the furnace working again. He was very courteous and knowledgeable. He said that even though there was a high carbon monoxide reading outside the house at the flu, there was no need to be concerned of CO in the house because of all the fail safes installed in the furnace. He also informed me that I needed a new heat exchanger. He said that the secondary heat exchanger was rusting and that the rust was preventing the flow of the gas through the exchanger. The estimated cost for the labour was $655.40 and the part was free. I like free. He said that I could wait, but I should take care of it soon. I called Oliver to order the part, it was installed and now I have more heat in this house then ever before. Good Job Aaron and Darren.
- Approximate cost of services:
- $655.40
- Company Response
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