Sure Loc Interlocking - Out of Business

I have to say from the frist time I pick up the phone to make the call to Sure-loc I was pleased. The sales rep that came out was named Jeff, very down to earth and easy to talk too, and when they came out to do the work I was very impressed with how fast they took my house from bla to wow and in all times keeping me in the loop. I'm very happy with Sure-Loc Interlocking and will use them again

We just had sure-Loc interlocking complete some interlocking work at our house. We were more than happy with the overall look, design, and workmanship they provided. We have already recommended them to one of our friends who plans to use them next year in the spring. Great job guys!

It took two weeks to get them on the phone aftering taking the deposit, they said they would do the job on a Thursday, arrived on Friday at 7 am, yelled at family members to move vehicles, almost hit a vehicle, complained cars in the way and never used that location, then the cut the cable, got told they did, but denied and then they proceeded to pull the cable out and hide it, several phone calls resulted in this email , they don't take responsiblity for damages and are very unprofessional and rude

From initial consultation with the salesman, Sure-Loc was very helpful in designing our patio with us, and coming up with a design that fit our budget. After a one day installation, my wife and I could not have been more pleased with the end result. Everybody was very nice and informative, and everything went as planned. Now we finally have a patio to enjoy throughout the summer.

I was very happy with the job done by this company - It was completed very fast. Jeff the sales rep is a great worker; he helped me from the beginning to the end of the project. I would highly recomend Sure-loc, they are very fast and provide great work.

Everything from my experience with Douglas the sales rep to the finished product, which only took one day, was exceptionally enjoyable. Doug made everything very clear and easy to understand. Dallas and Ron, the site supervisors, were punctual and business orientated. the laborers never stopped working and the workmanship is unprecedented. I would recommend Sure-Loc to anyone and everyone.

Last summer (2008)Sure-loc interlocked our driveway and walkways along both sides of garage and they did an absolute fabulous job. Many of our neighbours and friends commented on how impressive our drive/walkways look. I would like to say how curtious and pleasant all the staff were. After the job was done, they totally cleaned up area. I would highly recommend Sure-loc to anyone.

I was very pleased with the work that Sure-loc provided. I was very happy that the job was completed in 1 day. I now have one of the nicest houses on the street, due to interlocking design. I would HIGHLY recomend Sure-loc to everyone. They are fast, efficient and provide beautiful work.

We had a tumbled brick interlocking patio with retaining walls placed around a new pool and to the house back in May 2007. I have to admit the job was done quickly but maybe too quickly with all the faults we have had since day ONE. Not to mention a drunk seeking little shots all day during work.
The first day, it rained at the end of the day and we had water in the basement leaking from the new work around the window. Funny because they told me they did such a great job, there was no way it would leak. I called immediately, no one came until the next day. They explained the problem, said more money and all this work so my husband did it himself and no problem since....at least there. There was a dip in the open area we notice a few weeks later, huge puddles formed whenever it rained or water from the pool was splashed up in this spot. Made a second call to come out, took a while so I took pictures to show the puddles and it got fixed at the end of the summer. I noticed the retaining walls sinking on both sides of the patio, called about 10 times and was then told to wait until the spring for all settling to have finished. It was so bad on one side, my husband had to keep adding sand to keep the bricks from sinking down. This was near the shallow end so lots of traffic. We had to be extra careful with the kids around this area. Spring 2008 came and went, I called, no return calls, no one showed up until September and again told it would be done as a repair, it would take the day, it all had to be ripped up, I took the day off, no one showed up or called. I placed another call to customer service which is some woman who doesn't know anything but just takes the call. Ron called me back and said it would get done and it didn't AGAIN. Talk about your lip service. I'm just getting lip, no service. I wait for the thaw of 2009, called April 20 for repair job. Was told by rude woman again that workers would be at my home Friday, April 24 in the morning. Again, I took the day off, no one showed. I called and asked what was happening and this woman tells me there is no record of my call or a job order. I have had it. I'm still waiting for the owner, Ron to call me. They take your money, do a piss poor job and never come back to do customer service. I have referred other companies who I wished I had used and I don't even know what their work is like but there is no way in hell I would refer Sure-Loc to anyone on the face of the earth. Looks like the only way to get my patio repaired is to go to court and have them pay for someone else who is obviously qualified to do the work and may actually show up.
NEVER USE SURE-LOC INTERLOCKING for any job big or small. I rated a 1 because it wouldn't allow me to use 0.