Superior Home Systems

My old Beam central vac unit died on me one day and I had a sticker on my unit with Superior's tel#. I decided to give them a call to see if my unit could be serviced. I knew it probably wasn't serviceable since the unit was smelling pretty badly burnt already. Steve the sales and service guy came out to my home and gave me quote for a new unit, which was expertly installed the next day. Two months later the unit wouldn't turn off (seems like a common problem with Beams, as they have it listed on their FAQ online). I called them up again and within 2 days Steve was back and fixed the problem, free of charge.

I also had them send out another person come out to install a Vac Pan for me. The position was critical and the installer gave me good advice as he thought it wasn't secure on the kitchen centre island. In the end, it was installed under the kitchen sink and the job was neat and clean. Apparently my floors were extra thick wood and took him quite awhile to saw through it all.