Interior & Exterior Painting Job
The experience was a nightmare. I wouldn't recommend this company to any one. The student in charge of the project has no attention to details & no concept on how to patch holes or prep a wall for painting. Deen even purchased the wrong colour of paint trim I had requested. This was after we spoke on the phone about the colour & I had emailed him the colour selections I wanted for the rooms. He told me he would repainted with the correct colour but he didn't. In some rooms he has used the colour I wanted plus the colour he always uses. I need to redo the trim throughout my house to make it consistent. Twice he touched up rooms with the wrong paint colour. I almost fired him after the first day when I came home from work to find they had painted two rooms but did not patch any holes or remove nails. It looked terrible. You could see the original colour in spots throughout the room. There were paint spills on the carpet and dirt all over my bedroom furniture. They spilled paint on all of the floors and furniture as well as my frig. It took me close to 5 hours cleaning up the paint splatters. I have pictures to demonstrate the messy job they did & the condition they left my laundry room sink in was filthy. The only picture I did not get was when I caught Deen standing on my bedside table while he leaned out the window to paint a board that I had asked him 15 minutes earlier to not touch. He never listened! I don't know what type of training the company offers the students but clearly it is not enough. Plus they do not supervise the students at all.
- Approximate cost of services:
- $11,000.00
- Company Response
Hi,
We are really disappointed that our operator did such a poor job and that the job was unsatisfactory. We are currently coaching this operator and finding out what’s being done about it. We are very concerned and we are at work to make sure this doesn’t happen again.
We understand why you refused for Deen to come by and fix the work, but if you change your mind, please call our office at 1-800-465-2029 and we will be more than happy to help. - Student Works