Sofa -follow up service lacking
Promised delivery in 6 weeks. Called with query on price 2 days after purhase-did not receive call back.
Called re: future purchase and possible use of designer-totally unhelpful .
Informed of delay for further month-ok with it
One month later ! called and was informed that had been originally given a date of 2 weeks hence. Salesperson insisted I find the bill to prove delivery date. I was proven right. No apology offerred for rudeness and demands made.
Talked to manager who assured me this was most unusual and he would talk to her.
My criteria for purchases is alwaysservice- this store has none and does not live up to its advertised hype.
- Approximate cost of services:
- $2,500.00
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