I ordered online and was given a delivery date of Oct 13. The follow-up email said Oct 13 delivery. The next day, an email came from FedEx with a different delivery date. This is for a cottage. We're at the cottage on that delivery date. On Oct 15, an email came saying it was out for delivery. Never arrived. On Oct 16, an email came saying it was out for delivery. Never arrived. On Oct 17, an email came saying it was out for delivery. We're not there to receive it. Our neighbours left a note with their phone number. The courier did not read the note. They left the mattress outside, in the woods, on our road. I called both Sleep Country and FedEx TONS of times during this mess trying to get some help with no luck. Sleep Country said they couldn't contract FedEx. Sleep Country is
ridiculous. I will NEVER order from them.
- Approximate cost of services:
- $800.00