Tempupedic waterproof protection melted
Sales associates come off really nice but only to make a sale and take your money, but when you have an issue, you will get no help. Bought the tempurpedic waterproof mattress protection both double and king. Was told by associate they all use them, never any problems with multiple washes/ drying. And they are guaranteed.First wash they melted and torn. Followed instructions on package, and were washed by themselves. Brought them back for refund, no refunds which they do not tell you. I didnt want replacements as these are expensive and have no trust. Was told to call customer service, no help, told to email with pictures, just
told to call tempupedic and deal with them. Even says mattress protection guaranteed for 12 years. If they fail on first wash, they will fail when a leak happens and ruin your mattress. Do you really think sleep country and tempurpedic will happily and easily replace your mattress? Not a chance.
- Approximate cost of services:
- $500.00