Senator Homes

We moved into our first home in October and have been pretty happy with the services Senator has provided. First of all we LOVE our home and think its absolutely beautiful. Next we have had good service from almost everyone we've encountered. Bob is bob, hes a saleperson there to make a sale, he answered any questions we had and everything that he told us or that was promised to us was followed through. Any upgrades that were listed in the purchase price were given to us. Next Barb was friendly and did go out of her way to make us feel comfortable, she didnt rush us and only offered an opinion when asked. In the end she always made herself available when I called or needed a question answered and the choices we made in that appointment ended up looking great in the house. My only complaint with the decor center would be that the samples are very tiny and it was hard to visualize how something would look, but overall i was impressed by the large selection and modern choices. Our PDI happened two days before we closed, we were only delayed 5 weeks from our intitial closing date, and we purchased the home one year before it was built, so we felt 5 weeks only was amazing. Ive heard horror stories of friends being delayed YEARS! Most things in our PDI were completed immediately, anything that wasnt was put on our 30 day inspection. It took 3 months to have everything on our 30 day form to be completed but we uderstood that this winter was obviously way wrmer then expected and workers were needed to finish the other new homes on our street. But everything has been completed to date with no issues, weve found all the workers who entered our home to be friendly and respectful. Now Marg is very hard to get a hold of, but again eventually she always returned our calls and emails and handled all of our problems, i feel like instead of blaming her senator homes needs to hire her an assistant! We bought a new home expecting to have some issues and knowing not everything would be perfect, and after reading other reviews we were really concerned especially since it was our first home but I have been pleasantly surprised with our experience and hope the other new home buyers aren't scared off by some of the reviews. In the end we got exactly what we wanted and paid for (and we did have a great lawyer look over every document) and if you buy a home by senator in courtice you will end up with amazing neighbours!