Selba Kitchens & Baths

Kitchen Planning & Renovation
Vaughan ON L4K 4L2
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HomeStars  >  General Contractors in Vaughan  >  Selba Kitchens & Baths  >  Kitchen & baths in a high end home
Evelina
Evelina
1 review Toronto, ON
1/10

Kitchen & baths in a high end home

Come and look at my kitchen and baths before giving Selba your business! You'll be glad you did.

We custom built a high end home and our builder was using Selba as their kitchen supplier. We had no issues using Selba because based on what we saw in both their Oakville and Vaughan showrooms and our research, this company appeared to be very reputable. We soon found that not to be true.

Unfortunately our St. Moritz kitchen, which at the time was their "high end" product, was not manufactured with the same quality controls in place as the products on display in their showroom.

Here's a brief list of the deficiencies that we are having to live with: corbels which are a different colour from the island, screws coming through panels where they "oops, missed", posts cracking, posts on either side of our stove which are 1 1/2" too short, joints on doors and drawers which are separating, the hood cracking at corners, and the list just goes on.

And the after-service...don't even ask. It was so bad that after more than 9 months, it had actually become comical. Their installers/service people would come to our home with the wrong product or without the product that they were to replace or install, wrong tools, missing hardware, no hardware, or not show up at all.

They say that your kitchen and bath should be one of the greatest investments in your house, a place where you don't (or shouldn't) cut corners. Well, if you are looking for a quality product and service you can depend on (or at least a company that stands behind their product), I'm sorry to say, you're looking at the wrong vendor. Save yourself time, money and stress by taking your business elsewhere!! You'll be glad you did.

Approximate cost of services:
$70,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
3 of 3 people found this review helpful.
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Company Response

Dear Evelina

At Selba we pride ourselves in providing high quality products and good customer service. Since we have no details about your particular circumstances, I would ask that you contact me by phone or email with all the information. I will then look into the matter immediately.

Sincerely,

Dave Selvaggi