Sears

We purchased a refrigerator from Sears about 6 months ago. Great in-store service and friendly sales associate. Not too much pressure to buy (for a sales person, that is!). Our only complaint with Sears is related to a phone call we received later suggesting we buy an extended warranty. The deal was that if I didn't use the warranty within the 3 year period, I would get the full warranty payment back in money that could be spent at Sears. Not a bad deal. However, after receiving the paperwork, and reading the fine print, I would need to call Sears to request the money within a 30 day window at the end of the warranty period... 3 years from now. If I didn't call within that period, I would forfeit the payment. What are the odds that I would remeber that THREE years from now? A bit of a scam, if you ask me. I like Sears appliances, but that lost them a couple of points here!

Had Sears capet cleaning for hall, living room and family. The staff were frienldy and curtious. Carpets were cleaned to our satification. Job well dome Sears, will recommed their services to firends and famlily.

The window covering process has been amazing with Kathy! She was very helpful and made choosing window covering very easy! She made lots of suggestions and was not pushy. We will definitely recommend Sears to other people.

The Sales staff wwere amazing, helped with picking my stove and fridge. Delivery on time. Will buy again and recommend to others. Need to buy my washer and dryer in the summer.

We went to Sears because we hear from our friends that they have a good selection of TVs. We looked and compared all of the brand and the sales person was very helpfull. We decided on Sony because of the picture and the Sony quality and thus far, we do not regret our decision. Sony is the best.

We went to sears because they have a good selection of appliances. The salesperson was very polite and gave us a lot of advise. We ended up buying a Kenmoor fridge because of the size and the price. The delivery was very smooth as well.

My Microwave gave trouble after using it for six months, when I took it back, even though it was obviously dead, it was sent to the service department and I got a replacement after waiting for two weeks.
Should I have bought this from Costco I would have got a replacement immediately or my money back. I know this for a fact since I have first had experience with this.

The sales rep in the hardware department was very informatitive and helpful. He assisted us in finding the correct unit for our needs and gave us tips on how to install the unit correctly.

The sales lady did all that she could to give us the best deal. She was very helpful and cheerful. She spent a great deal of time with us to make sure that we were going to be very satified with our purchase.

I am very satisfied with the appliances bought from this company. I have been dealing with Sears since 1976 and have had numerous bargains. Customers Service is always corperative with problems that occur.