Rona Lansing - Sheppard Ave E

I ordered blinds online for curbside pickup and the following day received a phone call saying the item is not available even though their website showed there are plenty in stock. They told me to go for pickup to their other stores. They even do not want to deliver items between stores. Never had similar problems in Home depot.

RONA sold me my quartz countertop, sink, faucet and backsplash. They contracted the countertop through Uniform Custom Countertops and the backsplash, plumbing and existing counter removal through J.C. Contracting. Uniform and J.C. Contracting were great to work with. However, the process could have been smoother with RONA. The first contractor they arranged was unreliable. I also found RONA to be pushy when it came to the overall sale. I would be willing to try RONA again for another renovation project, just not a kitchen. Next time I will work with Uniform and J.C. Contracting directly.

I went to the Sheppard Ave. E store to replace either a leaky faucet cartridge (if they could help me get it out) or the entire valve assembly. There was no manufacturer identification on anything.

Happily, I got Sidney in the plumbing department and he was very helpful. After trying his best to remove the cartridge, he said any more force would probably destroy the whole assembly. Since we would need to know who made it to get a new assembly, the only thing he could suggest was to soak it in CLR or vinegar for a couple of hours. Good advice - worked like a charm - thanks Sidney! Sorry you missed a sale, but I'll be back soon.

The Rona lansing located at a prime location of Yonge and 401.
Easy to reach place when your construction site just around the corner. The prices are fair bat the good things about the store is a helpful staff

the finest residential area home parts store...staff are great, friendly and accomodating....they know their stuff....i hope they never close...better service than at the larger competitive stores around in the neighbourhood.

If you need help designing a kitchen, go see Camelia Ivanca at Rona in North York. She is wonderful! I asked her to design my kitchen in a condo in 2011 and it is perfect! Camelia is very easy to work with and talented in space planning. She came up with a great idea for an island. Thank you!

great quality and service. Quick and efficient, friendly helpers. Hours of operation allowed easy access when ran out of paint. Also bought new sinks for kitchen. Quick and efficient service and prompt call back to advise delivery.

We started dealing with a new employee at this location. She seemed knowledgeable and efficient. A few days later we tried to follow-up with our proposed plans. She seemed scattered and indifferent. Well, not someone we would entrust with our kitchen and bath updates!!!!

I had a few "honey-do" projects to complete around the house. First off I had to build a desk for my son. I went to the local "big box" store and could not find anyone to help me or cut the lumber I needed. I preceed to go to Rona down the street from me and was greeted by a few staff members asking if I needed help.

The Rona staff were very friendly and offered great advise and tips for my house projects.

I ended up buying lots of lumber, some milled wood, some hardware (screws, brackets) and some wood stain and urethane.

I have a standard kitchen with vinyl tiles. Just got their estimates to replace vinyl with ceramic tiles. They came with 10$ per sq.ft. or 1250$ per 120 sq ft! Materials are not included, "customer to pick tiles".

No more Rona for me. Ever.