Rona Lansing - Dundas St E

As Canadians, we’d really prefer to encourage the use of our Canadian companies to boost our economy, but with RONA we suggest taking your business elsewhere. We just went through a proposed 1-week kitchen renovation that turned out to be a 6-week nightmare renovation from Hell! To start, we lost complete access to our kitchen for 5 days as the delivery men just piled our boxes in the kitchen and no one came to even start unpacking them for 5 days. They tore our kitchen down in one day, but due to production hold ups we had no water in the kitchen for 2.5 weeks and were left doing dishes in our bathroom shower. Production was even longer due to the designer mishap for our corner space requiring an ordered standing cupboard (it would not even stand there because of our windowsill). Furthermore, he then turned around and said it was my wife’s fault despite the fact that he was the one with the measuring tape and he measured it. Upon our first complaint after a frame around our dishwasher fell off in 24 hours and they were already a week over their proposed time frame, the manager promised compensation, but then changed his word and said it was part of the renovation and was to be expected. The sub contracted company (who arrived without tools 1 day, screws another, no more than 3 hours of work on site, never 2 days consecutive, left 1 day early for cutting and then didn’t show for 2 more for more cutting) MJ Construction left a big mess in our underground parking which I had to pay the cleaner to get rid of as I’m disabled and could not do it myself while my wife was at work. This company seemed unable to complete any aspect of this job with competence. After our frustration with the work ethic grew, we hired elsewhere for the painting which cost us more as the painters had to take an extra day fixing the patching job and botched tile work before they could even prime the kitchen to paint. As well as having a plumber come in to replace the broken cold water shut off (which they never mentioned) on top of fixing the kitchen faucet pipe connections that MJ Construction installed during the job. We recommend you take your money elsewhere to avoid going through a nightmare renovation with a sub-par job and find someone that will leave you with a respectable kitchen.

Hello,

Home Depot was very helpfull in informing me of my choices of material to fit the space and my budget. I strongly recommend them.
I was thinking of installing a vinyl flour but the associate told me that a ceramic flour would be more durable.

Paolo

I came into the store, looking to renovate my bedroom, with a sample of my bed spread colours (blue and brown). I was looking to have the colours match my bed spread, and the girl (whom I don't remember the name of) mixed the paint together which matches perfectly! I am beyond pleased and satisfied and will go there for every home-improvement item I need.

We did our, hardwood flooring at rona and we liked it we just had some gaps by our door. Thank you i would recommend your service justnect time it should be taken care of better.

They did a fantastic job. I have no complaints with this company. The quality of their product was good and they were always prompt and finished the job on time. The work was perfection and I would reccomend this company to a friend.

It was a pleasure dealing with everybody at Home Depot. They are very smart and know what they are doing. Any question I had was answered immediately and if that person did not know the answer they would get it for me. Excellent work!

This store (no matter which one you go to) always has a great selection of tools, goods for repairs, outdoor/garden equipment and so on at reasonable prices. The employees really know their stuff. We enjoy shopping here and we shop here often.

We had our kitchen renovated in the fall of 2007 without a hitch. The design consultant was excellent and available on week-ends and evenings. The installers always arrived on time and did a fantastic job. Not only this, but everything was done right on schedule. I would not hesitate to recommend them to anyone!

For the last 10 years I have been buying paint from this store and I have to commend the people working in the Paint Department. I always get good service. The folks are very knowledgable and have given me good advice on various projects both indoor and out.

This location is one of our favourites. It's not as big and with the selection of a Rona Home and Garden, but the service of a couple of associates make up for it. The gentlemen were both in plumbing, and also the people at the back of the store, that sit at the desk, as well as the paint associates are always helpful. I can't say much about the cashiers and the customer service desk people who make it sometimes very hard (store policy maybe???) to return stuff, and make it look and sound like I've done something wrong. Otherwise a great store to shop in, and since it's very close to us, we will definitely repeat.