Rent A Son

Moving & Storage
Toronto ON M3J 1Z3
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Reviews for Rent A Son

Average customer rating:
9.8 10 (1180 reviews)

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Brad in Toronto
Brad in Toronto
2 reviews Toronto, ON
10/10

Moving from Condo to a house

We used Rent-a-son to move from our two bedroom condo to a semi-detached house within Toronto. I couldn't have asked for more.

Dealing with the office staff up front was a pleasure. They were helpful, responsive, and very easy to deal with.

On moving day, the crew arrived early, were friendly, hard working and really knew what they were doing.

The entire job finished much early than quoted, and all of our stuff arrived intact - no damage to anything. I will use them for any future moves, and highly recommend them to anyone looking for a move.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Can't think of a single thing. They were fantastic.
6 of 6 people found this review helpful.
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Sylvia
Sylvia
4 reviews Woodbridge, ON
10/10

move

I hired rent a son to assist in emptying two pods and I will be using them again this week to finish my move (house now).
They were amazing - helpful, nice . There was not one thing I asked that they did not do and with a smile!! Great service!

Approximate cost of services:
$780.00
6 of 6 people found this review helpful.
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Susan A in Toronto
Susan A in Toronto
2 reviews Toronto, ON
10/10

Downtown Condo Move-Out

Rent-a-Sons arrived on time and did the work quickly, professionally, and pleasantly. We had rented a container to store our goods and they worked with my husband to make sure each inch was fully used!

Approximate cost of services:
$650.00
6 of 6 people found this review helpful.
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The Domain
The Domain
3 reviews Toronto, ON
10/10

Moving on a hot July day!

Three excellent movers showed up on time and we arrived a half hour on schedule to move me from a three bedroom house into a two bedroom condo. These 3 men were efficient and hard working on yet another record breaking hot day we have had this summer. When there was a few nicks of damage to my furniture, the lead foreman called the company and Rob will be sending someone to inspect the damage and cover the cost of repairs. Hussein has always been in touch to make sure that every step of this process has gone smoothly. Moving is very stressful experience but this company made it a pleasant one. Congratulations to Dustin Kroft on his company and continued success!

Approximate cost of services:
$800.00
6 of 6 people found this review helpful.
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Heather in New lowell
Heather in New lowell
1 review NEW LOWELL, ON
10/10

Moving

Last week we moved my 80 year old mother from a home she has lived in for over 60 years to a seniors residence. It was a very difficult decision that she had made, but any worries about moving her furniture & belongings were soon put aside as the manor in which the 2 fellows that moved her did their job. They were amazing. I give full credit reviews for their professionalizm & how they treated my mother with full respect & in a jovial manner which made her feel important & at ease. Thanks to those two men for what they did in a difficult situation. On a 1 to 10 they were 20.

Approximate cost of services:
$0.00
6 of 6 people found this review helpful.
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Frances in Toronto
Frances in Toronto
1 review TORONTO, ON
10/10

Move from condo to house

I had a great experience being moved by Rent-a-son, even though it was during a heat wave and out of a condo which had many weird angles. While they are not the least expensive movers around, you get
What you pay for, and that is care and attention to detail.

Approximate cost of services:
$1,300.00
6 of 6 people found this review helpful.
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Leanne
Leanne
6 reviews North York, ON
10/10

Condo move

This was the smoothest move I have ever had from getting the estimate and dates I wanted. The moving team guys were great, professional, hard-working and fast despite the extreme heat and humidity on the hottest day of the summer. My furniture was wrapped well and my table and bed taken apart and reassembled perfectly. Thanks very much and I will definitely recommend Rent-a-Son to my family and friends.

Approximate cost of services:
$0.00
8 of 8 people found this review helpful.
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Stephanie Li in North york
Stephanie Li in North york
2 reviews NORTH YORK, ON
7/10

Full moving services from townhouse to house

The great: There's no doubt about it: moving is stressful. Thankfully, Rent-a-Son made it easy peasy from the start. By providing a clear, easy-to-follow form, I was able to lay out the big items of my move in order for the movers to come fully equipped enough supplies, as well as get an accurate quote (to the dollar) with no hidden fees. Our point of contact was Hussain who never failed to pick up after the 2nd ring. He was also nice enough to contact me 1 week ahead to confirm our appointment. I am probably most thankful though for his responsiveness on the day of our move when the absolute worst case scenario happened to us (that's a separate story). The movers arrived on time and got to work immediately. Extenuating circumstances aside, the move itself went smoothly.
The not-so-great: At the end of the day, I was asked to sign off on a list of moving supplies that were used. During the move, my husband rejected my initial thought of needing 2 of the 3 TV boxes I had requested and instead asked that they be bubble-wrapped, blanketed, and taped. Upon my signing off, the mover crossed off the 2 boxes on the list. Unfortunately, my final bill came itemizing all 3 boxes at $25 each. After trying to explain what happened to the accounting clerk, I was told that the boxes were in fact used during the move and that I would be charged for them. This was unacceptable as I was never told this when signing off on the final items list that day, nor was I left to keep the boxes after the move, nor could my fatly-wrapped blanket TVs even fit inside the boxes at that time. After some back and forth, Hussain thankfully stepped in to save the day and helped sort things out as quickly as possible.
Lessons learned: 1) You get what you pay for. There are plenty of companies who may promise to charge less, but Rent-a-Son is worth their penny. They are convenient, responsive and flexible. 2) Keep a copy of your items list and carefully review your final bill. Even after signing off, it is still your word against theirs.

Approximate cost of services:
$1,100.00
What could this company do to improve their services?
Make customer satisfaction your #1 priority. It was dissapointing to see a company fight a customer so hard over $50 for boxes that it intended to keep and re-sell.
3 of 3 people found this review helpful.
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Ella in North york
Ella in North york
1 review North York, ON
10/10

Carry pebbles

We asked for two helpers, the response was immediate.
The guys came on time.
Everything went smoothly. The guys were really nice, hard workers. They did what they were asked and very efficient.

Thank you .
Ella

Approximate cost of services:
$0.00
6 of 6 people found this review helpful.
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Brian  in Stouffville
Brian in Stouffville
1 review STOUFFVILLE, ON
10/10

House Move - Container (POD) type move

My wife and I used Rent-A-Son in conjunction with a container or "pod" supplier for a recent move. Our experience with Rent-A-Son was nothing short of fantastic right from the outset. They were very thorough in gathering all of our requirements up front so they could assemble the right team and at the right price for our move. The execution was flawless. They were reliable, professional, and courteous all the way through. The teams worked very well together and what showed immediately, was the high degree of experience they had in executing a container move.... preparing/wrapping furniture properly, loading efficiently and safely, etc. We could trust this team totally with our move valuable possessions. I would not hesitate to recommend this organization for your next move.

Approximate cost of services:
$1,000.00
6 of 6 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rent A Son

Rent-a-Son, winner of HomeStars Best Mover in Toronto for 2010, 2011 and 2014, provides insured, bonded and professional residential and commercial moving services. Based in Toronto, Ontario, we provide local, provincial and long distance moving nationally, cross border and internationally.

Rent-a-Son is an agent of northAmerican van lines and is a certified member of the Canadian Association of Movers.

We also offer storage and warehousing out of our Toronto location where we have 25,000 sq ft of temperature controlled, alarmed and video monitored space.

CATEGORIES
Moving & Storage
SERVICES
Local Household Moving, Long Distance Moving, Office Moving, Warehousing and Distribution, Packing, Storage, Moving Help
WEBSITE
http://www.rentason.ca
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Visa, MasterCard, Check
LICENSES
Canadian Association of Movers
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
4 Hours
BONDED
Yes
WRITTEN CONTRACT
Yes
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