We recently bought a house and needed to declutter our condo to ready it for sale. To that end, we chose Rent-a-Son because they were able to provide packing, moving and storage solutions, which we needed.
Erika was our moving coordinator and she was very easy to work with. She was very responsive and she got everything worked out quickly given that we were planning everything on short notice right before the Easter long-weekend.
The moving crew (3 guys) was scheduled to show up at 8:30AM to start packing, but they arrived closer to 8:45AM due to traffic. We only had the elevator in the building booked from 9AM to 12PM as the afternoon was already booked for another move, so we had to make sure everything went quickly. The crew worked diligently and only ended up going a little over the time, which didn't end up being a problem because the movers for the afternoon were also apparently running behind.
As for the crew, they were all very professional and careful with our belongings. Since we were preparing the place for staging and not doing a full move, we had to go through each room and indicate exactly what was staying and what wasn't. They listened and asked questions when they weren't sure about something. I have misplaced the papers with all of their names, but I know Junior and Allen were two of the movers and they were great. Very nice guys and they explained everything that needed to be explained. At one point, one of the movers chipped a ceramic flower pot and he told me right away, which I appreciated.
The crew took our belongings to Rent-a-Son's storage facilities and will be helping with our final move in a couple months. I appreciated the efforts of Erika and the crew given the tight time frame we were working with and the "fussiness" of the move since they weren't just packing everything up. I look forward to working with them again soon!
- Approximate cost of services:
- $1,200.00
- Company Response
Thank you Valarie for your review! We look forward to assisting you with your upcoming move. ~ Erika