From start to finish we had a great experience with Rent-a-Son during our recent move to a new two-bedroom condo.
Nick, Austin, and Alan showed up on time, took great care with our stuff, and had a great attitude despite some setbacks out of our control (loading bay access, elevator, etc). Nick even took time to apply felt pads to the bottom of our furniture to protect the new flooring, a nice extra touch.
There was only one minor "casualty" -- a ceramic lampshade that had been wrapped in a protective blanket, but just fell the wrong way during unloading. It happens. The guys felt really bad but it was no great loss. The most valuable and delicate furniture and items all arrived intact and in the same shape they left.
We were very satisfied. The quote Erika and Rob gave us was accurate, the crew worked hard and made things easier for us on moving day, and we would definitely use their services again. Recommended.
- Approximate cost of services:
- $1,200.00
- Company Response
Thank you Brian for your feedback. We were sorry to hear about your lamp shade and appreciate your understanding. When moving fragile and delicate items that are important to clients, we will recommend special packaging materials for the crew to protect the items. Having said that, we are happy that everything else went off without a hitch. Enjoy your new home! ~Erika